TONYA KLINE
Ford City, PA ***** · 724-***-****
*********@*******.***
I am an ambitious and fast-learning worker. I am comfortable working under pressure while still ensuring that the job is done correctly and efficiently. I am confident in my knowledge, skills, versatility, and ability to multi-task, adapt, and grow in any field. EXPERIENCE
JANUARY 2020 – CURRENT
RURAL CARRIER ASSOCIATE (RCA), USPS
o Organize mail routes to maximize efficiency
o Correlate mail order according to the designated route o Prepare delivery vehicle in a structured way
o Deliver mail and packages while also picking up outgoing first-class mail in a timely manor
o Maintain vehicle organization for return to the post office JULY 2019– CURRENT
CUSTOMER SERVICE, THE RUSTIQUE LOG CABIN AND BLACK DOG WINE o Handles customer requests and assisted in assembling displays o Field phone calls efficiently
o Cashier in charge of both credit and cash sales
o Handle opening and closing of the store
o Serve wine samples
NOVEMBER 2014 – OCTOBER 2019
LEAD DATA ENTRY / CPHT PHARMACY TECH, PDC PHARMACY o Leveraged Frameworks LTC & ECM to input medication doses of controlled substances and narcotics
o Input of new admissions, orders, refills, and profiles; handled phone calls; and assisted walk-in customers
o In charge of insurance verification, billing, and problem solving with insurance disputes o Worked in a team environment involving multiple departments to ensure medications were delivered to customers quickly and accurately MARCH 2014 – NOVEMBER 2014
DATA ENTRY, PROVIDENCE PHARMACY
o Input of medication orders in a fast-paced institutional pharmacy setting using Frameworks and Vision E-Mar system
o Used the Microsoft office suite to streamline the process of supplying prescribed medications in a timely manor
o Created medication cycles for clients
2
OCTOBER 2012 – OCTOBER 2014
DATA ENTRY, MISSION PHARMACY
o Input of medication orders and refills into QS1 Primecare o Worked with Docutrack, a paperless system
OCTOBER 2007 – OCTOBER 2012
DATA ENTRY PHARMACY TECHNICIAN, QUALITY PHARMACY
o Kept accurate patient records with QS1 Primecare application o Created medication cycles for clients
o Compounded IV solution under the supervision of the Pharmacist o Trained new staff members
EDUCATION
SEPTEMBER 2008 TO DECEMBER 2008
CPHT – PHARMACY TECHNICIAN, LENAPE TECH
1993-1994
COSMETOLOGY LICENSE – HAIR DESIGN
JUNE 1991
HIGH SCHOOL DIPLOMA
CERTIFICATIONS
• CPhT
• Cosmetology License
• Post Office Certification of the Academy
• PA Class C Driver's License
SKILLS
• Pharmacy data entry (10+ years)
• Clinical pharmacy experience
• Medical terminology
• Medical billing
• HIPAA
• Customer service
• Microsoft Word and Excel
• Cosmetology
• Completed 8-hour drivers training for postal vehicle operation