Patient Services Advocate
Resume:
Corinne M. Leasure
**********@*****.***
EDUCATION
Saint Vincent College - Latrobe, PA
Bachelor of Arts in Liberal Arts/Psychology
WORK EXPERIENCE
Excela Health Orthopedics— Senior Patient Services Associate Greensburg, PA
April 2011 - PRESENT
● Ensure positive customer experience and interaction in reception area
● Schedule patients for appropriate intervals and providers based on protocols
● Act as a patient advocate
● Enter all information into the billing system with appropriated charges and codes
● Demonstrate accountability for professional development
● Achieve thoroughness and accuracy when accomplishing an essential function of the job
● Interact with co-workers and internal customers in a respectful and professional manner
● Process multi-line telephone calls and messages promptly, accurately, courteously and efficiently
● Facilitate patient flow
The Growing Tree Child Care Learning
Center,Inc.-Co-Owner, Assistant Director, Pre-K Teacher Greensburg, PA
April 1995 - Sold in 2010
● Successfully operated a high-quality Early Childhood Education Center for 15 years. Responsible for program policy development and implementation, hiring, supervising and managing staff, coordinating with community agencies, marketing the business, writing grants and continually exceeding state regulations
SKILLS
Teamwork
Creativity
Organization
Detail-Oriented
Leadership
Problem-Solving
Independent and critical
thinking skills
Efficient
SOFTWARE SKILLS
Microsoft Office
IDX
Allscripts
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