Administrative Assistant Secretary
Resume:
Cynthia Stover
October **** TO Present
Administrative Assistant GS-08 US Coast Guard Headquarters
Yearly Salary $66,000
Screen incoming calls and determine the level of priority while using discretion in dispensing information
Coordination and logistics of both internal and external meetings
Arrange and coordinate complicated domestic and international travel
Organize all aspects for offsite conferences and external events and transportation
Assist with staff onboarding and off-boarding, which includes requesting equipment setup and system access
Maintain current organizational charts and Executive Bios for the practice group
Handle regular activities without prompting, and advise in advance with issues or delays
Lead and coordinate in ad hoc projects as requested
Proficiency in Microsoft Application
July 2008- October 2010
Administrative Assistant GS-08 US Coast Guard Headquarters
Made complex domestic and international travel arrangements; prepared or assists staff in completing TDY vouchers as well as Passports and visa requirements.
As requested, assists with time and attendance records for the Division; coordinates leave schedules with staff; sets up project schedules, i.e. estimates and plans for the amount of time required to complete projects and develops timelines and milestone achievements.
Developed and maintains a standardized system of filing and record keeping. Received visitors and screened telephone calls and referred to the proper person or furnishes information requested.
Functions as a liaison with the IT office; arranged for installation of software; coordinates with IT to troubleshoot and resolve basic hardware problems; provides guidance to staff on the use of office software.
Maintained office equipment and arranges for required repair of telephone, personal computers, photocopiers, fax machines, scanners, etc.
May 2007 July 2008
Administrative Specialist GS-09 US Coast Guard Headquarters
Provided administrative support to management teams
Prepared time and expense reporting, coordinate travel, and arrange meetings Composed and edit letters, memos, invoices, meeting minutes, and other documents
Performed research using internal and external resources. Provided backup support, as needed
Maintained office equipment and arranges for required repair of telephone, personal computers, photocopiers, fax machines, scanners, etc.
Assisted the Directors with the administrative review of performance evaluations. Monitored ratings and award submission requiring Division approval to ensure consistency in procedures, adherence to applicable regulations and timely submission.
Assisted in the development of and/or ensures the development and implementation of staff operating procedures and administrative policies for assigned areas of responsibility. Provided advice and guidance on the interpretation and application of administrative directives and instructions.
Assisted in the development of basic funding requirements and priorities for the office. Compiled requirements and presents for approvals. Provided recommendation for action based upon factual data obtained and assessed.
Performed additional assignments, studies and special projects at the direction of the supervisor.
Education:
Dec 2018 - Ashworth College Bachelors of Science – Management
May 2016 – Career Technical Institute – Certificate- Technical Support GPA 3.7
July 2010 - Ashworth College – Associate Degree Business Management Mag Cum La GPA 3.0
May 1998 Penn Foster- Secretary Certificate
May 1988 Strayer College – Clerk/Typist Certificate
Skills:
• Strong PC skills (proficient knowledge of MS Outlook, Word, Excel, and PowerPoint) • Effective interpersonal skills • Superior oral and written communication skills • Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management • Advanced ability to organize • Tact and good judgment in confidential situations and proven experience interacting with senior management
Awards:
Special Act awards 2017/2018
Performance awards 2016/2017
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