Catalyst One Communications Coordinator
Resume:
Rachel E. *ry, PHR, SHRM-CP
Houston, TX
***********@*****.*** / Rachel Ory's LinkedIn
SUMMARY
Human Resources Professional with expertise in the following areas:
Software Implementation Employee Relations Issues
Training and Development Vendor Relations
Performance Management SAP & Oracle Fusion HCM’s
FMLA & ADA Compliance Recruitment
Onboarding Staff Development and Mentorship
Leadership Coaching Project Management
Direct Supervision of teams Investigations
PROFESSIONAL EXPERIENCE
Archrock Inc.,Houston, TX
An energy infrastructure company with a focus on midstream natural gas compression. A leading provider of natural gas compression services to customers in the oil and natural gas industry throughout the U.S.
Manager Human Resources May 2017 – July 2022
Human Resources Business Partner Senior
Human Resources Business Partner Intermediate
•Direct supervision of teams of HRBP’s, HR Coordinators, Analysts and Associates (counseling, mentoring, supporting escalations, performance feedback, promotion evaluation, disciplinary actions, hiring and terminations). Oversaw 3-8 employees at any one time.
•Oversight of all employee relations issues, investigations, and partnership with in-house and outside legal counsel on more complex issues.
•HR Lead with implementation of Oracle Fusion HCM including requirements gathering, testing, work instruction, training, and continued maintenance. Managed relationships with IT and outsource partners.
•Point of contact for workforce cycle of 300+ employees including 5 Machine Shops, Field mechanics in multiple states, as well as sales, supply chain, business and corporate support functions
•Counseling and coaching of executives, VP’s, managers and employees placing the company’s long-term interests and protection first in all instances.
•Oversight and direct participation in various investigations and Hotline complaints. Report findings and suggest paths forward based on findings.
•Manage Performance Review Process and Merit/ Bonus Process for internal client groups and direct reports
•Assist with writing company policies and guidelines including Travel and Expense Policy, FMLA, Pay, Substance Abuse policies; implemented a new driving record annual policy and points system. Basic knowledge of FCMSA, DOT, PHMSA and EPCCA compliance and policies.
•Received 3 promotions during the 5v years with the company.
•Ability to develop direct reports allowing for promotability where a trusting environment was fostered, risks could be taken, mistakes were opportunities for growth and achievements celebrated
Cognizant Oil & Gas Consulting Services US Inc., Houston, TX
Provider of Technical support services as well as other services such as payroll, and benefits administration. Formerly the Shared Services Center of Aker Solutions ASA.
Formerly Frontica Business Solutions and formerly Aker Solutions September 2010 – May 2017
Senior Human Resource Advisor
•Part of acquisition team for Frontica (acquired by Cognizant) and Fjords (acquired by NOV)
•Supported special SAP projects and updates
•Handled employee relations issues including investigations of FMLA abuse, theft and fraud
•Led initiatives to improve processes with payroll and HR operations
•FMLA Administration and accommodation management
•Conducted group lay-offs and severance package management
•Audited and validated multiple payrolls bi-weekly
Senior Human Resources Representative (Frontica & Aker)
On 29 September 2014 Aker Solutions split in two companies – the new Aker Solutions and Akastor, an umbrella company.
•Provided HR support to the US Human Resource teams of Aker Solutions, MHWirth, Frontica Business Solutions and Fjords, supporting close to 1,000 employees.
•Acted as a first point of contact for employee questions related to payroll, benefits, US procedures and SAP
•Presented training materials and information to groups of employees on company policies and SAP.
•Investigated complaints, gather information and advice on next steps for corrective actions when needed
•Administered FMLA and STD programs and communicated FMLA and ADA related procedures with employees, managers, and HR groups
•Acted as single point of contact between HR, employees and the various shared service centers such as payroll, benefits, global mobility, IT and travel
•Maintained and monitored organizational structure in SAP HRIS; responded and actioned any changes requested including new hire set up, terminations and other data changes to employees’ records and overall companies’ structures.
•Managed all employee personnel, medical and confidential paperwork storage both electronic and paper
•Worked with unemployment vendor and state offices to ensure a timely response to all unemployment claims and questions related to unemployment claims.
•Special projects included writing work instructions, HR Master Data audit participation, I9 and employee file audits, rewriting procedures (handbooks), SAP system splits and changes, capturing imputed income processes, employee stock purchase program management and other projects as assigned
•Streamlined Service Award process for all of the US decreasing award time to employees by 3 months; set up entire new service award system with Frontica post-split from Aker
•System training including ATS - Peoplefluent, LMS- Lumesse, SAP ERP and MyPerformance- Catalyst One
Recruitment and Communications Coordinator II (Aker Solutions)
Administrative Assistant III (Aker Solutions)
•Acted as the first point of contact for employee relations, employee inquiries for Aker Advantage staff of 200
•Communicated to employees and clients on policy changes, timesheets and payroll updates, benefits and any other human resource related issues affecting the staff across the United States
•Accurately tracked the United States Recruiting metrics for Aker Advantage Inc.
•Interacted and communicated with outside staffing vendors regarding open positions, resume review, coordination of interviews and starts as well as communication on payment inquiries
•Reviewed and approved per diem payments to ensure compliance with company and client policy as well as current IRS regulations
•Handle unemployment claims made by former Aker Advantage staff and contractors
•Maintained recruitment system, Peoplefluent RMS
•Reviewed resumes and phone screened candidates for open positions in ATS
•Discussed and negotiated pay with prospective employees
•Oversight of new hire process and pre-employment screening
•Set up and maintained compliance with e-Verify
•Created and maintained an online orientation/ HR resource web site for full-time contractors working for Aker Advantage Inc.
•Validated bi-weekly payroll to be paid to Aker Advantage staff
Resource Staffing Houston, TX
Sr. Recruiter March 2008 – September 2010
Tatum LLC Houston, TX
Recruiting Manager November 2006- November 2007
Burnett Staffing Specialists- Accounting and Finance Division Houston, TX
Operations Manager August 2006- November 2006
Staffing Manager January 2005- July 2006
EDUCATION
Bachelor of Business Administration in Marketing University of Texas, Austin Texas
CERTIFICATIONS AND ASSOCIATIONS
Professional in Human Resources, December 2014 & Society for Human Resources Certified Professional, April 2015
Life Member of the Texas Exes Association & Society of Human Resource Management
TECHNICAL SKILLS
Proficient with MS Office, SAP, Peoplefluent, Oracle Cloud Fusion HCM, various ATS
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