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Case Manager Engagement Specialist

Location:
The Bronx, NY
Salary:
50000
Posted:
October 13, 2022

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Resume:

*** ****** ****** *** ** Bronx. NY *****

Phone 646-***-****

Email: adsz5b@r.postjobfree.com

Tracey Chambers

Professional Profile

Highly service-focused professional with a strong commitment to serving the needs of the disadvantaged. Solid reputation for excelling in program and organizational planning, building community support, key coalitions, and strategic interagency partnerships. Strong ability to identify, develop and sustain a network of people and other resources for tasks. Compassionate and dedicated human services professional with experience serving ex- offenders underemployed, and underserved populations. Able to execute strategic initiatives in a methodical approach. Educational experience includes a Masters in MH Counseling. Seeking a limited permit.

Professional Experience

Nov 2021- Present

Housing Coordinator Main Chance Drop-in Center

• Collaborate with the Housing Authority to find affordable housing options for clients with CityFheps voucher.

• Conduct cold calls with prospective landlords

• Assist participants in locating and securing appropriate housing Utilizing all available resources including vouchers, real estate brokers/ agents, room finder’s agents, and housing providers.

• Networking with community housing providers to coordinate appropriate housing and provide appropriate referrals

• Supervise over a team of three case managers

April 2021- Nov 2021 Revcore Recovery Center

Primary Counselor (MHC-LP)

• Facilitator of groups (Recovery Skills)

• Maintain confidentiality of records relating to clients' treatment

• Gather information about community mental health needs and resources that could be used in conjunction with therapy

• Plan outreach and referral activities in surrounding communities

• Plan and conduct programs to prevent substance abuse or improve community health and counseling services

• Assess clients' mental condition based on review of client information, interviews, observation, tests, and collaboration with other staff members

• Serve as a client advocate to coordinate required services or to resolve emergency problems in crisis situations

• Qualifications for Mental Health Therapist

• Maintain professional licensure and/or certification throughout employment

• Ability to work as a team member and cooperatively

• Superb organizational skills

• Ability to guide, direct people

• Excellent written and oral communication skills

• Able to establish and maintain effective working relationships with mentally or emotionally disabled persons and their families

700 Manida Street Apt 6O Bronx. NY 10474

Phone 646-***-****

Email: adsz5b@r.postjobfree.com

Tracey Chambers

December 2016-April 2021 Urban Pathways

Senior Case Manager (Justice Involved Supportive Housing) Bronx, NY

• Provided comprehensive case management services to assigned clients including but not limited to crisis intervention, advocacy, assistance in problem solving, assessment, conflict resolution, entitlements, training on daily living skills, and referrals.

• Monitored client medication as required.

• Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations.

• Conducted field work including home visits, escorting clients to appointments and outreach.

• Communicates clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences

• Worked in such programs OMH, DOHMH, and 15/15 supportive housing program.

• Supervisor over case managers and checking case notes

• Constructing all Move ins.

March 2015-December2016

Outreach and engagement Specialist NADAP

New York, NY

• Contact clients from a list that is provided by the Department of Health of the person who uses the emergency room frequently.

• Contact is made by face to face, mail, and telephone

• To contact the client using the internet databases, health record systems, and other resources to explore client’s eligibility and contact information

• Utilize ERH/ Medical record systems of assigned health home this was the start of a new program

• Assist Care Coordinators in securing and identifying needed referrals Education 2010-2012 Capella University

Minneapolis, MN

Degree: Master’s in General Counseling

2004-2009 ITT Technical Institute

Cordova, TN

Degree: Bachelor’s in Criminal Justice

CERTIFICATIONS

• Justice Academy - CUCS TRANINING

May 2018- Dec 2018

• Certificate in Nonprofit Management

& Leadership in Public Services - CAPELLA UNIVERISTY May 2013- May 2014



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