Food Service Team Lead

Catherine O’Neill

Deliberately seek opportunities for Kindness, Sympathy, and Patience.

- Evelyn Underhill

Newark, DE 19702

(321) 663 - 7007

****.*.******@*****.***

EXPERIENCE

Target, Newark, DE — Food Service Team Lead

June 2022 - Present

● Facilitated smooth and successful grand

reopening for both Target Starbucks and Taste of

Target.

● Organized and set up shared backroom areas to

account for ease of access and frequency of use.

Ordered inventory necessary for operation along

with perishables.

● Set employee expectations and standards of

operation, especially concerning food safety and

cleanliness.

● Coached employees as needed along with

recognition of e orts.

● Apprised Store Director and Executive Team Lead

of area needs and sales patterns.

Barnes & Noble, Newark, DE & Orlando, FL — Cafe

Manager

June 2011 - June 2022

Previously: Cafe Lead, Community Business Coordinator, Bookseller, and Barista

Cafe Manager: Increased sales and minimized

waste while tracking inventory and ordering

product weekly. Coordinated and created

schedules to fit business needs, including hiring

and training. Researched sales and trends

relevant to business along with launching

promotions and new product in a smooth and

timely manner. Maintained excellent customer

and employee relations.

Cafe Lead: managed cafe until a new cafe

manager was found. Responsibilities included

weekly orders in the café, training new baristas,

keeping monthly inventory, and ensuring all

SKILLS

Interpersonal

Communication

MS O ce

Positive Attitude

Detail-Oriented

CERTIFICATION

DE State Food Safety

Starbucks Master Barista

LANGUAGES

Fluent English,

Moderate Spanish

weekly paperwork was filled out in a timely

manner. (2017 - 2018)

Community Business Coordinator: answered

e-mails and phones for bulk clients (primarily

local schools), ordered volume orders and packed

appropriately, and went to o site events to

further increase sales and client base. (2015 -

2017)

Bookseller: assisted customers in locating

product, answering phones, and restocking. (2013

- 2018)

Barista: responsible for taking customer orders

and creating customized drinks, cleanliness and

organization of the café, and creating a

welcoming environment. (2011 - 2018)

EDUCATION

University of Central Florida — Pursuing Mathematics Education, B.A. (August 2010 - June 2015)

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