Michele Martinez

Grand Bay, Al ***** 972-***-****

adsz0g@r.postjobfree.com

Profile

Diligent and detailed Administrator and Director of Nursing with extensive experience in diversified clinical and administrative roles which include hands on experience acquired in both acute and long-term care units. Ability to work collaboratively with physicians, nurses, and a host of supportive healthcare providers and agencies for total and comprehensive home care administrative solutions. Highly skilled healthcare administrative professional with emphasis on team orientation and leadership.

Core Competencies include:

● Home Health Texas Administrator Certification – Texas Department of Aging and Disability Services

● Process Improvements focusing on improving patient services and outcomes

● Developing consistent policies and procedures to deliver a higher standard of care

● Delivering high quality and timely assessments

● Clinical training and Development

● Pediatric Nursing Care

● Design and evaluate clinical training courses for nurses, pharmacists and physicians

● Supervise associates to provide patient care in both home care and hospital setting Employment History

June 2017 – Present Administrator/Director of Nursing BrightStar Care of Plano, TX Duties include; Implement and supervise the operational and financial policies designed to support a team of over 75 associates providing companion care, personal care and skilled care for a licensed home health agency. Perform daily operations, scheduling, quality oversight, regulatory compliance, document management and talent management of qualified personnel. Provides direction on all associate training, performance management, and associates records management. Analyzes client satisfaction results and provides strategic guidance for improvement. Leads to associate development and on-going training including on-boarding for the home health agency. Provides on call and after hour support for the associates and client escalations. December 2011 – March 2014 Nursing Supervisor BrightStar Care of Plano, TX Duties included: reporting to the Director of Nursing and responsible for overseeing delivery of home health clinical services. Responsible for ensuring quality of care and supervising staff. Ensured highest quality standards of care while working with other medical disciplines to coordinate care leading to positive patient outcomes through use of assessment process and implementation of Plan of Care and reevaluation and supervisory processes. Jan 2006 – October 2015 Board Certified Pediatric Level III R.N. Scottish Rite Hospital for Children: Dallas, Texas

Duties included: Supervising charge nurse for third floor providing oversight to deliver high level clinical care. Prescribed, delegated and coordinated nursing care for pediatric patients. Provided total nursing care for infants, adolescent, and school aged children with medical, surgical, orthopedic, or neurological conditions. Developed performance improvement tool to audit medication reconciliation forms, audited charts using the newly developed tool, provided recommendations for performance improvement based on audit findings. Evaluated and validated clinical nursing research using evidence based practice guidelines and applied to patient/family care. Provided in depth clinical assessments to acute and long-term care patients as well as pre-and post-surgical patients. Educated patients and families about disease processes and coordinated individualized discharge planning. Created evidence based policy and procedures related to medication reconciliation. Designed educational program for inpatient staff nurses and trained nurses, pharmacists, physicians and other healthcare staff on the new policy and procedure. March 2010 – March 2015 Field Expert Lecturer/Educator El Centro College ADN Program: Dallas, Texas 1 of 2

Duties included: Functioned as a mentor/preceptor to nursing students. Developed and presented a 4-hour interactive educational program on modern wound care principles. Employment History Continued

May 2010 – March 2013 CWOC Nurse UTSW Medical Center: Dallas, Texas Duties included: Developed and coordinated agency wide quality improvement initiative programs for prevention and management of skin breakdown. Provided expert consultation and or hands on care for individual patients with acute or chronic wounds. Constructed and implemented educational programs for patients, staff and other healthcare professionals. Coordinated care for populations of patients, identified trends and developed standardized treatment and prevention protocols and refined protocols based on outcomes. June 2009 – December 2009 CWOC Nurse Veterans Affairs Hospital Dallas: Dallas, Texas Duties included: Prescribed, delegated, and coordinated enterostomal therapy care provided in an acute care hospital. Prescribed specialty wound, ostomy, and continence care. January 2001- September 2003 Administrative Coordinator Lake Pointe Orthopedics: Rockwall, Texas Duties included: Oversaw daily operations and ensured quality level of care throughout a busy multi practitioner orthopedic and physical therapy facility. Investigated and responded to inquiries, complaints and grievances taking immediate corrective actions as appropriate while collaborating across the organization to ensure maintenance of appropriate clinical and administrative services.

January 1998- January 2001 Administrative Assistant Total Hearing Care: Dallas, Texas Duties included: Managed a caseload of 90 clients for a leading independent group of audiologists with Medicare and commercial insurance members. Coordinated all care, services, and discharge planning for clients. Provided cost-effective utilization and management of resources while maximizing quality care, provider/vendor negotiations and precepting new hires. Presented weekly and monthly quality assurance reports to health care management department. Education

Master's Degree in Nursing Administration/ Master's Degree in Business Administration University of Texas at Tyler: Tyler, Texas - Anticipated Graduation (Fall 2020) Wound, Ostomy, and Continence Nursing Education Program (2008) Emory University: Atlanta, Georgia

Bachelor’s Degree of Science in Nursing (2005)

Baylor University School of Nursing: Dallas, Texas Associates Degree in Science (2002)

Eastfield Community College: Mesquite, Texas

Medical Assisting Degree (1999)

Education America: Dallas, Texas

Awards and Accolades

National Scholars Honor Society ● College Dean’s List ● College Academic Achievement Award ● Allied Health Club Officer – Secretary ● Baylor School of Nursing Class Officer – Research Coordinator Certifications & Licensures

Texas Registered Nurse License

Cardiopulmonary Resuscitation (CPR) certification

BLS Instructor Certification

Certified Pediatric Nurse (CPN)

Certified Wound Care Nurse (CWC)

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