Service Representative Customer
Resume:
Georgegina Powell
Manager
Foley, AL *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Manager
Regional Finance - Foley, AL
May 2018 to Present
Responsible for growth of branch, controlling delinquent accounts, training assistant managers and providing friendly customer service to all of my customers. Assistant Manager
REGIONAL FINANCE CORP - Foley, AL
July 2014 to May 2018
Take loan applications, run credit reports, decide according to matrixes what kind of product to offer, close loans with customers and help customers when needed. Senior Assistant Manager
Security Finance - Foley, AL
2011 to 2013
Support manager with taking of loan applications over the phone as well as from walk in customers, going thru the process of approving or denying loan. Closing of approved loans with customer assuring they understand
terms and conditions of loan. Collection calls on a daily basis as well as going out into the field if necessary to collect on past due payments.
Administrative Assistant/Assignment Completed
CoWorx/Wyman-Gordon - Grafton, MA
2009 to 2010
Support the Facility Maintenance Manager, Facility Engineering Manager and the Operations Manager creating
requisitions upon request and follow up with purchasing regarding delivery times of items ordered. Also created and update daily a cost report for the Facility Maintenance Manager and Operations Manager. Enter
daily work order cards for all maintenance personnel. Customer Service Representative/Assignment Completed Complete Staffing/TJX Companies - Framingham, MA
2008 to 2009
Answered inbound calls in support of customer needs. Conveyed in a reassuring manner step by step instructions to resolve any oracle issues. Reviewed and issued fixes on Virtual Clocks via telephone with managers.
OEM Manager
Curtis Industries - Worcester, MA
2007 to 2008
Worked closely with Production Manager to ensure timely deliveries to customer and provide updates to customers with expected delivery dates and unexpected date changes. Worked closely with Quality Manager to
ensure all products were up to Curtis Industry standards that our customers expected. Arranged for drop shipments with customers when needed and worked closely with accounts receivable when customers were on credit hold.
Customer Service Representative
Clariant Masterbatches - Holden, MA
2006 to 2007
Responsible for entering orders for customers and assisting any customer that may have been on credit hold in order to deliver product in a timely manner. Answered questions regarding product and quoted product prices to
customers. Maintained customer base on a daily basis. Account Manager/Purchasing Agent
Tyree Organization - Westborough, MA
2000 to 2006
Responsible for maintaining a positive relationship with Shell Oil Company regarding gas station maintenance throughout New England. Entered service calls into the AS400 and also dispatched technicians to service calls.
Daily contact with various vendors for needed parts and prices. Also responsible for creating requisition numbers for ordering parts needed. Invoiced all billable and non-billable calls when completed by technicians.
Education
Certificate
The Career Center Worcester
April 1992
Skills
• Training (4 years)
• Sales (4 years)
• Management (1 year)
• Inventory (7 years)
• Scheduling
• Word
• Microsoft Word
• Payroll
• Sales Experience
• 10 Key Calculator
• Customer Service
• Microsoft Excel
• Microsoft Office
• Clerical experience
• Typing
• Microsoft Outlook
• OEM
• Purchasing
Certifications and Licenses
Driver's License
Contact this candidate