Mail Carrier, Food Service, warehouse worker, tele communications

Areion Ortrell Arnold

***********@*****.***

*** ***** ** *** *,

Greenville NC 27834

Ph: 252-***-****

The will to win, the desire to succeed, the urge to reach your full potential... these are the keys that will unlock the door to personal excellence.

Confucius

PROFESSIONAL SUMMARY

Responsible Food Service Supervisor, skilled in supervising the food service department and communicating with the public. I am passionate and motivated with a drive for excellence. I have experienced working effectively in large food service environments for fifteen years. I started as a regular employee and I was responsible for communicating and serving the public, I was later promoted to the managerial team. I also have four years of experience of working in the textile industry. I currently serve on the local volunteer fire department, dedicating 13 years of service of giving back to the community with distinction.

SKILLS

Type 50 WPM

Training Officer and Fire Fighter for the Plymouth Volunteer Fire Department.

Class C CDL

Presently Food Service Supervisor III

Report Writing

Heart saver CPR /AED

Blood Borne Pathogens Training

EXPERIENCE

Correctional Food Service Supervisor III Aug 2006 – January 2016

DPS – Windsor, NC

I supervise 5 Food Service Officers making sure that they properly observe the food service department and inmate workers to insure the department is run effectively and safely. I monitor staff to ensure that the follow the food service management program. I ensure that staff follows the menus that is provided daily by the food service management system. I ensure that all paper work is printed and posted on a daily basis. I counsel individuals and groups on the basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life. I inspect meals served for the conformance to prescribed diets and standards of palatability and appearance making sure that the food look presentable and has great taste and smell. Considerable knowledge of quantity food production and serving techniques, food safety/sanitation requirements and procedures. I hire, supervise and instructs inmates assigned to various work assignments. Maintain discipline and order among inmates. searches inmates and inspects quarters for contraband. promotes rehabilitation of inmates by attempting to modify anti-social attitudes, discourage undesirable habits, and encouraging worthwhile activities. I enforce rules and regulations for the safety, health, and protection of inmates.

Training Officer Jul 2003 – Aug 2015

Plymouth Volunteer Fire Department – Plymouth, NC

A member of the Department Management Team. The leader of the Training Division and member of the Operations Fire Ground Officer Team. Directs, plans, organizes, evaluates and coordinates the training of the department. During an emergency incident, I may assume command of fire ground and emergency operations, or perform other duties related to the emergency incident, unless otherwise directed by the Fire Chief. Ensure That proper training is available for every firefighter whether it be thru the department or a community college.

Beamer Sept 2002 – Aug 2005

McMurray Fabrics – Jamesville, NC

Assist Beamer (textile) to tend machine that winds yarn from section beams onto loom beams. Mounts section beams on creel of beamer, using hand truck and chain hoist. helps drop off wrap loom beams. observes warp to detect breaks and ties broken threads. may drive industrial truck to transport beams to and from storage area. Forklift operator, overhead crane operator, lift shafts 100lbs to 125lbs. Starts machine and observe yarn to detect snags, breaks, and tangles. removes snags with scissors straightens tangles and ties broken yarn ends with finger inserts.

Shift Supervisor Jun 1998 – Sept 2002

McDonalds – Edenton, NC

Supervises, coordinates, and evaluates work of all food service employees in preparing and serving food, and cleaning facilities and utensils in a production kitchen. conducts planning and budgeting. Manages a cost-effective program. Forecast and plans the purchase of food, supplies and equipment. Oversees and/or participates in menu planning. responds to customer preferences and industry trends to plan menus. maintains required records including food production, inventory, income/expense, meal counts and personnel records. Ensure that established sanitation and safety standards are maintained. Oversees and participates in the preparation and serving of food. Interacts with personnel and the public.

Part Time Flex Mail Carrier September 2016 - July 2022

United States Postal Service - Plymouth NC

Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and geography of the area.

Telesales Associate July 2022 - Present

Victra Call Center - Winterville NC

Provide world-class customer service care, increase sales and business for assigned accounts, learn how to schedule appointments for assigned accounts, display proficiency with excel and basic computer skills, continually multi-task with multiple windows/programs

Occasionally speak with assigned account representatives on customer behalf

communicate effectively, maintain a working relationship with all internal partners, at all times maintain a secured work area and protect consumer information in a paperless and outside device-free environment, follow all company safety wellness protocols, brand ambassador, other job-related duties as assigned by your manager.

EDUCATION

High School Diploma Jun 1998

Plymouth high School – Plymouth, NC

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