Service Representative Administrative Assistant

Whittney Dayel Morabito

Regina, Saskatchewan

********.********@*****.***

Cell: 306-***-****

Objective: Employment to further my knowledge in the work force and to support my two children while completing my second Bachelor of Arts degree majoring in human justice.

Skills & Abilities:

· quick learner

· team player

· ambitious

· multi tasker

· strong organization skills

· outgoing, excellent people skills

· strong computer skills/ 50 wpm typing skill

· valid driver’s license

Education:

· Current student at the University of Regina in my fourth year of a Bachelor of Arts degree majoring human justice

· Completed diploma in Liberal Arts majoring in psycholohgy from University of Regina in 2022)

· Completed Bachelor of Arts degree majoring in anthropology and minoring in justice studies from the University of Regina in 2022

· Completed Court Administrative classes from Sask Polytech Regina Campus (14 week program completed April 2016)

· Completed Personal Support Worker Course through St. John Ambulance (2018)

· Completed First Aid and CPR (HCP level) through St. John Ambulance (2018)

Relevant Work Experience:

Administrative Assistant- Ministry of Education Strategic Policy and Planning Branch (February 27, 2022- current)

Job Description:

-planning and scheduling meetings;

-editing and proof-reading reports, correspondence, and other documents;

-communicating and facilitating processes and procedures as required with ministry and sector stakeholders and personnel;

-maintaining electronic and paper filing systems for a variety of complex portfolios;

-supporting human resources functions;

-managing financial transactions; and other related duties that support the functions of the unit and branch;

Financial Administrative Assistant – Ministry of Corrections and Policing Central Office (November 29, 2021 – February 26, 2022)

Job Description:

-Prepare monthly, quarterly and year-end financial forecast for Central Office;

-Amalgamate information for senior and executive management;

-Prepare information and develop reports to assist Management, Provincial Audit, Finance and Treasury Board in their review of financial activities;

-Reconcile accounts for quarterly and year-end review;

-Lead review of Trust accounts, assist with reconciliation issues and report to senior management as needed;

-Develop and implement policies and procedures to improve accounting/administrative processes and operational procedures while ensuring compliance with relevant Acts, financial and government controls;

-Administer and monitor accounts receivable and accounts payable;

-Provide administrative and accounting support provide to other branches within CSRS

-Provide other administrative support as required.

Court Clerk- Government of British Columbia Port Coquitlam Provincial Court (July 2021- November 26, 2021)

Job Description:

- Call courts of law to order, read charges, take pleas from defendants, swear in witnesses and perform other clerical duties in the courtrooms;

- Prepare court files and other documents related to court;

- Handling general office duties associated with the Court;

- Record main court proceedings using CCD, including pleas, names of witnesses, dates, times and rulings;

- Manage care and custody of court exhibits;

- Update and maintain court office indexes and files on actions taken by court or in response to court decisions;

Accounts Payable Clerk- Ministry of SaskBuilds Central Vehicle Agency (July 2020 – June 2021)

Job Description:

· Monitor payments and accounts;

· Answer phone calls from vendors and government employees;

· Create and maintain Capital Expenses Report;

· Receive and pay invoices for CVA vehicles;

· Filing (both electronic and paper copy);

· Timecard completion on behalf of other employees;

· Enter data and maintain spreadsheets;

· Run batch reports for FleetWave and MIDAS;

· Double check the work of others for accuracy;

· Mathematical calculations on invoices;

· Applicable tax calculations on invoices;

Regular Payor Unit- Ministry of Justice Maintenance Enforcement Office (May 2020- July 2020)

Please note: this position was alongside CSR position listed below

Job Description:

· Monitor files for regular payments;

· Answer questions from clients regarding the file;

· Search client through various search engines (SGI, HAL, SWIN, Health);

· Update information on client files;

· Renew enforcements on files;

· Filing paper copies of documentation into files;

· Review eligibility of dependents on the file;

· Maintain financial records on files;

· Prepare adjustments on files;

· Prepare affidavits and statements that may be used as court documents;

· provide instructions regarding the postings and distribution of payments in special circumstances;

· interview clients to obtain or provide information;

Customer Service Representative- Ministry of Justice Maintenance Enforcement Office (January 2020- July 2020)

Job Description:

· Answer general public inquiries;

· Answer questions from clients about file;

· Filing paper copies of documentation into files;

· Update information on client files such as addresses and banking information;

· Search clients through various search engines (SGI, HAL, SWIN, Health);

· Return phone calls from clients and general public;

· Create and send official letters from Maintenance Enforcement Office;

· Handling court documentation for incoming/ new files;

· Handling enrollment forms;

· Informing clients about enforcement and financials on file;

Administration Assistant– Ministry of Justice Drug Treatment Court Regina (May 2019 to January 2020)

Job Description:

· Answer phones and transfer calls;

· Input information into court documents for weekly court appearances;

· Photocopying/faxing documents as needed;

· Use various Microsoft programs to create/update documents and spreadsheets;

· Face to face dealings with clients and the general public that visit the facility;

· Ordering supplies;

· Keep track of daily/weekly/monthly appointments for clients;

· Properly distribute mail within the facility (inter office mail and mail coming in/going out to other places);

Orange Julius - Manager (December 2007 to March 2009)

Job Description:

- prep stock for beverages and food;

- create bi-weekly staff schedules;

- submit payroll slips regarding hours worked;

- order stock/ supplies from vendors;

- handle cash and credit/ debit transactions;

- bank runs;

- clean;

- prepare foods and beverages for customers;

- supervise/manage a staff of 8-10 employees;

- hire, train and terminate employees;

Miscellaneous:

· Coached girls’ basketball at St. Theresa Community School in Regina, Saskatchewan;

· Practicum with Saskatchewan Crown Prosecution Office (Hamilton St. Location) for Saskatchewan Polytech Court Administrative program (2-week practicum);

· babysitting;

· working coat checks;

· serving breakfasts and fowl suppers put on by the Catholic Church;

· volunteered at 2005 Summer Games, working baggage check and showing athletes around University;

· accomplished many special projects at the school involving creating PowerPoint presentations/ graphics, as well as team leader for many school projects;

Interests & Hobbies:

· was a Catholic youth group member;

· basketball, volleyball, and football;

· Expanding my knowledge in various areas of study;

· enhancing computer skills;

· working with kids, people and animals;

· Spending time with my children and family;

*References available upon request*

Contact this candidate