Appointment Setter Customer Service
Resume:
Aimee Ballester
Winter Haven, FL *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Caregiver, HHA Comfort Keepers
Comfort Keepers - Lakeland, FL
July 2021 to Present
• Home making
• HHA
• Companion
• Transitioning
HHA - Home Health Aide/ PRN
Associated Home Care, Inc. - Lawrence, MA
July 2016 to March 2020
• Worked as a HHA
• Worked as a PC
• Worked as a homemaker
• Worked as a companion as well
HHA - Home Health Aide/ PCA
Stavros Fiscal Interedian Services
December 2018 to February 2019
PCA
• Taking care of Arlene's needs
• Cooking breakfast and lunch
• Refilling all medications/ organizing medications
• Cleaning and sanitizing apartment
• Scheduling all personal appointments and entering them into her calendar
• Getting her dressed and doing her hair every day
• Faxing time sheets and all of her personal documents
• Emailing personal documents
Mr. Handyman
Northern Essex County/ Silver Brook Ventures LLC
September 2015 to February 2016
Carpenter/ Service Technician
• Carpentry work and painting.
• Installing and uninstalling toilets, cabinets, sinks, bathtubs, lighting, furniture, closets, doors, windows and etc.
• Painted every house I was sent to.
• Fixed holes and damages in walls and ceilings.
• Bathroom tiles and kitchen tiles.
• Insulation
Field Service Rep/ Mailroom Clerk/ Print Shop Clerk SAINTS LOWELL GENERAL HOSPITAL
March 2015 to May 2015
Mail runs, organize where all mail needed to get sent to
● Running all machines in the print shop
● Taking orders from nurses and administrators for prescription pads, doctors forms and any other forms they needed throughout the whole hospital
● Advertisements for the hospital and binders
Clerical Support
LAWRENCE DTA OFFICE
October 2014 to November 2014
Filing
● Ricoh sheets for the surrogate and each family member living in the household
● Making copies of all id's in each folder
GAUNTLETT BUILDING SERVICES
September 2014 to October 2014
Carpenter
• Assisting contractor with Remodeling and repairs in homes, electrical and plumbing
• Siding, additions, insulating, decking, removing and installing windows, making window sills, replacing gutters, lighting, advertising and setting appointments Office Manager/ Telemarketer/Customer Service/Appointment Setter JAYRON, LLC - N Billerica, MA
May 2013 to September 2014
Advertiser/ Payroll
. Advertising ads on Craigslist, Home Advisor, Angie's List, Linked In, Face book, Jayson's website, My space, Manta, Builders, Twitter, Instagram, BBB, Google and etc.
. Cold calling contractors from online searching to see if they are subbing out work
. Setting up appointments on home remodelling projects and excavation work
. Picking up monthly permit lists from city hall towns around Merrimack Valley area
. Calling contractors off permit lists to see if Jayson can offer their services
. Making folders of Jayson's work to bring out to estimate appointments
. Organizing files and cabinets at the office and keeping track of every job being done
. Used Sales force to email all contacts and prospects monthly with different emails on marketing tasks and keeping track of sales
. Answered all phone calls coming into the office
. Entered in all information on Prospects on the google drive in their own folders and on estimate sheets, proposal sheets and contract sheets
. Called Lumber and supply places for prices on different materials for different projects being done for better prices and quality before being ordered to start projects
. Answering all emails and printing out all Blue Prints for each job sites
. Organizing all taxes documents and w2 forms at the end of the year for the lawyer and payroll Staffing Coordinator/ Receptionist/ Customer Service Rep ERG Staffing Service - Hazleton, PA
June 2011 to January 2013
• Interviewing applicants, running background checks, reviewing ID's and applications
• Hiring employees to different job sites, placing them depending on their work history
• Training new Staffing Coordinators and Managers for our offices
• Worked with Microsoft, Word Documents, Microsoft Outlook, Microsoft Power Point, Excel Spread Sheets, Payroll and filing
Telemarketing/ Inside Sales/ Appointment Setter/Customer Service Rep The Mortgage Specialists - Plaistow, NH
2008 to November 2009
My job description at The Mortgage Specialists is to schedule appointments with home owners and first time home buyers. I would have to schedule a free consultation with the home owner/ home owners with one of our lenders from The Mortgage Specialists. The free consultations contain information of different options a home owner has to be able to refinance their homes or to take any cash out for any repairs to the home. The lenders will also talk to them about the Fannie Mae and Freddie Mac programs that the banks are working with now. Before I set up the appointment, I will first have to ask a couple of questions about their mortgage to have ready for the lenders before they go and meet up with the home owners on their scheduled appointments.
Telemarketing/ Customer Service Rep/ Appointment Setter/ Inside Sales Eastpointe Mortgage - Methuen, MA
July 2004 to 2007
My job description at Eastpointe Mortgage was making leads and appointments to people who owned houses and to first time home buyers. Before they made any final decisions I had scheduled a free consultation appointment with the Eastpointe Mortgage company so they could learn more about the way the company works with refinancing, fees and closing cost of the company. Education
Associate in Professional Nail Tech
Lawrence Training School Inc - Lawrence, MA
February 2020 to August 2020
Diploma in Carpentry
Penn Foster Career School - Foster, PA
2011 to 2013
Diploma in Cosmetology
Blaine Beauty Career School - Lowell, MA
2005
Cosmetology license in Cosmetology
Blaine Beauty Career School - Lowell, MA
Skills
• Carpentry
• Drywall
• Remodeling
• Plumbing
• Door Hanging
• Handyman
• Home Care
• Spanish
• English
• Customer service
• Typing
• Construction
• Sales
Links
http://www.signform.ca
Certifications and Licenses
Cosmetology License
November 2005 to November 2022
I have to renew my cosmetology license every two years Barbicide COVID-19
July 2020 to July 2020
Barbicide
July 2020 to July 2020
Additional Information
Skills
Computer skills, Drive to surpass goals, Meeting deadlines, Multitasking oriented, Bilingual, Microsoft Office, Filing, Excel, Microsoft PowerPoint, Microsoft Outlook, Carpentry, Painting, Advertising
Contact this candidate