Multifaceted

Anna Skvirskaya

Franklin Lakes, NJ ***** ****.**********@*****.*** 347-***-****

PROFESSIONAL PROFILE

Revenue & Business Growth - Team leadership - P & L Management Entrepreneurial and driven leader with 17+ years experience in operations and management roles. Proven track record in concept-through-execution development of process and programs impacting customer service, sales, marketing, finance, and fulfillment, state level reporting, etc. Leads by example and builds strong, accountable and diligent teams. Leverages ingenuity, initiative, and analysis to create systems and procedures that meet customer demand, control costs, and expand brand awareness. Thrives under pressure and excels in start-up, rapid growth environments. Extremely successful in retaining and building vast professional relationships. Market Analysis : Competitive Research : Public Relations : Interactive Marketing : Lead Generation Customer Satisfaction : Business Planning : Vendor Relationships : Contracting & Negotiations Budgeting & Forecasting : Sta Development & Training : Quality Management : Process Improvement PROFESSIONAL EXPERIENCE

ACS INVESTIGATIONS, LLC., Nationwide 9/2019 -Present Private Investigations/Part Time.

Operating under John Rial, New Jersey Private Investigator - NJ License #9518 Covert operations, Undercover surveillance, Infidelity cases, Child custody cases, GPS Tracking, Confidential Business Relationships.

● Accountable to conduct skillful, safe private investigations for various industries.

● Planned and structured surveillance with obtaining successful results for clients, while remaining discrete and e cient. Proficient in report building.

● Maintained professionalism and diligence in various covert circumstances.

● Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity within the scope of the clients requests.. US AUTO WHOLESALERS, INC., Newark, NJ 3/2013 -12/2021 Director of Operations/Owner/Finance Manager/Book-keeper/Social Media/State Compliance Coordinator with Motor Vehicles Commision/Complete Hands on Operator. Cross-trained sta from US Gold Buyers, INc. to support ventures and hire new team members along the years. Manage Motor Vehicle Commission guidelines - titling/reassignment workflow and oversee documentation for state and federal compliance. Align strategic goals to operational plans and available resources. Provide executive oversight to lead generation, customer service, and consumer financing.

● Managed launch and established a scalable operating system. Integral in seamless start up of full service auto body store with on-site Buy Here Pay Here business model.

● Developed insurance and banking relationships. Documented underwriting criteria and credit issuance policies for self-financed auto loans in diverse urban markets.

● Negotiated deferred lease and favorable payment arrangements for capital equipment. Minimized upfront expense to achieve rapid profitability for new business.

● Conducted extensive competitive and market analysis to identify opportunities. Acquired an existing lot location and rapidly adapted the operation following purchase to minimize losses.

● Converted the original Buy Here Pay Here business model in later years to outsource financing to auto lenders thus developing extensive finance experience in the sub-prime and prime auto lending and insurance industry with personal relations with major financial lending institutions. US GOLD BUYERS, INC., New York, NY 8/2005-2/2013

Director of Operation/Co-Owner/Gold and Diamond Analyzer/Managed Gemological and Precious Metal Sales based on the London Fix and Global Markets/Customer Service Representative/State Compliance and HR Coordinator. Developed from a small team to a cross-functional team of 13 driven individuals for a multimillion-dollar precious metals refining company. Secured relationships with leading precious metals bank and created a nation-wide network of referral partners, including jewelry stores, pawn shops, and precious metal dealers. Instrumental in exponential year-over-year growth, from an initial investment of $5K to quarterly revenues up to $30M.

● Hired and managed all customer-facing and back-o ce employees.

● Created a service oriented culture that ventured around accountability, results and performance.

● Led branding and public relations e orts that transformed the business. Highlights include a Wall Street Journal feature that catalyzed explosive market share and revenue growth.

● Launched interactive marketing programs to maximize ROI. Managed Google Adwords PPC campaigns and harnessed Google Analytics to continually optimize budget, copy, and keywords.

● Acquired significant expertise in metal testing. 4C’s and marketing of estate jewelry and vintage timepieces. Leveraged exceptional reputation among existing clients to expand into jewelry resale. EARLY CAREER: EMPIRE MARKETING, Conshohocken, PA - Team Lead 11/2004 - 11/2005 Managed and developed a direct sales team. Delivered high-impact presentations for B2B sales programs and consistently attained daily, weekly, and monthly sales goals. EDUCATION and OTHER ADVANCES

DREXEL UNIVERSITY, Philadelphia, PA

Bachelor of Science (BS), Business Administration, Finance and Marketing. PROFESSIONAL LICENSE, New jersey

NJ Real Estate Licensed Salesperson, Registered with NJ Real Estate Commission. PROFICIENT IN GOOGLE ADWORDS, WEB DEVELOPMENT, FINANCIAL STRUCTURE, REAL ESTATE TRANSACTIONS, PRECIOUS METALS AND PRECIOUS STONES. LANGUAGES, fully proficient in Russian and some Spanish.

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