Jeanne Williams, FNP
Sugar Land, TX 77478
Phone: 915-***-****
E-Mail: *********@*****.***
Objective
To provide excellent care to patients and the community using my experience, education, and training as a family nurse practitioner.
Licensure
Texas Board of Nursing Registered Nurse License 02/2010 to 04/2024
Multistate Compact License # 780332
American Academy of Nurse Practitioner Certification 09/12/2022 to 09/11/2027
Education
University of Texas at Arlington
701 S Nedderman Drive
Arlington, Texas 76019
School of Nursing accredited by the Commission on Collegiate Nursing Education (CCNE)
Master of Science in Nursing-Family Nurse Practitioner, August 13, 2022
720 clinical hours in family practice, women’s clinic, and pediatric health
University of Texas at El Paso
500 W University Avenue
El Paso, Texas 79968
School of Nursing accredited by the Commission on Collegiate Nursing Education (CCNE)
Bachelor of Science in Nursing (BSN), December 2009
Senior practicum: 180 hours, Labor and Delivery Unit, Sierra Providence East Medical Center: Worked intensely with women who were in labor and delivery, recovery, operating room, and triage. Provided care for the physical and psychosocial needs of women before, during, and after giving birth.
Course Highlights: Health Assessment, Pharmacodynamics and Nursing Implications, Human adaptation to Pathophysiology, Foundations of Nursing Practice, Nursing Care of the Individual, Research and Statistics, Family Development Stressors, Nurse as a Coordinator of Care, Critical Care, Promoting Health Along the Border, Acute Care Practicum
El Paso Community College
919 Hunter Drive
EL Paso, Texas 79915
Associates of Arts Degree, May 2008
Pre-professional courses: Biology, Anatomy and Physiology, Chemistry, Microorganisms and Disease, Fundamentals of Nutrition
Certifications
Basic Life Support Certification 08/2020 to 08/2022
American Heart Association
Family Nurse Practitioner Student Clinical Experience
Iglesias Family Medicine, Lorena Walker, FNP- El Paso, TX 09/27/2021 to 12/10/2021
Zaragoza Family Clinic, Dr. Douglas Alorgbey, MD- El Paso, TX 02/21/2022 to 05/06/2022
Southwest Pediatric Clinic, Diana Chavarin, PNP-El Paso, TX 05/16/2022 to 08/12/2022
Daniel Aronson MD PLLC, Dr. Daniel Aronson, MD-El Paso, TX 05/16/2022 to 08/12/2022
Houston Family Physicians, Dr. Khoa Nguyen, MD-Houston, TX 05/16/2022 to 08/12/2022
Work Experience
El Paso Veterans Healthcare Systems-El Paso, Texas 06/2015 to 06/2016
Full time 40 hours per week-Non-Instituted Care RN Coordinator
Tracked homemaker/respite referrals. Conducted veteran/caregiver interview to assess needs for program. Coordinated care for eligible veterans referred to home health aide/respite program with community agencies. Collaborated with health team members to facilitate positive patient care outcomes. Communicated with patients, families, visitors, and members of the interdisciplinary team. Communicated effectively with a range of community agencies. Reassessed and reauthorized care to veterans already on services. Kept track of veterans on services, taken off, deceased, unqualified, and refused services. Reviewed agency RN assessments to determine hours approved for veteran. Fiscal responsibilities to authorize care or adjudicate certain benefits. Developed standards of procedures for program. Calculated monthly statistics utilizing Excel. Educated agencies and primary care providers on program. Managed home health consults to ensure care to veteran. Assisted with consults as needed in other department areas such as palliative care, home health, and dialysis.
El Paso Veterans Healthcare Systems-El Paso, Texas 01/2015 to 06/2015
Full time 40 hours per week-Primary Care Management RN
Provided prescribed medical treatment and personal care services to ill and injured veterans. Documented observations, assessments, and changes in patient's condition; collaborated with health team members to facilitate positive patient care outcomes; provided a full range of nursing care to patients with a variety of physical and/or behavior problems; and accountable for meeting and maintaining the qualification standards and functional statements of assigned grade. Researched and organized patient information for primary care provider. Communicated with patients, families, visitors, and members of the interdisciplinary team. Triage assessments face to face and over the telephone, case management, disease management, tracking patients at high risk based on the Care Needs Assessment (CAN) scores or by diagnostic related groups, use of electronic medical record and established templates to document care, care coordination, patient education such as diabetes teaching, hypertension, etc. Respond to emergency medical situations and Situation Background Assessment Recommendation (SBAR).
El Paso Veterans Healthcare Systems-El Paso, Texas 03/2012 to 01/2015
Full time 40 hours per week-Ambulatory Services/Endoscopy RN
Provided care to veterans, beneficiaries, and active duty soldiers from ages 18 to the elderly adult 65 and over. Tracked and triaged referrals. Utilized Excel to track referrals and inventory. Completed pre-procedure screening and scheduling of endoscopy patients to include telephonic interviews, document reviews, and physical assessments. Familiarized with VA and DOD healthcare programs to provide needed care. Provided pre-procedure and post procedure education and determine understanding of patient and/or family/caregiver regarding instructions with people of varied educational levels and varied ethnic backgrounds. Performed pre procedure and post procedure assessment in a timely and effective manner to reduce delays. Conducted patient interviews prior to procedure assuring patient privacy and maintenance of patient confidentiality, report pertinent information to physician prior to procedure. Discussed relevant aspects of case with other members of the team. Explained procedure/process to patient and answer patient and or significant others’/caregivers’ inquiries concerning the procedure. Assessed lab data pre-procedure and report abnormal lab values to appropriate personnel. Assessed patient care needs at time of admission (pre-procedure) and thereafter (post procedure) on an on-going basis, as the patient condition and diagnosis dictate. Determined if discharge criteria are met prior to discharge. Ensured safety of sedated patient. Provided case management through assessment, planning, care coordination, evaluation, and advocacy for options and services available to meet individual’s health needs through available resources and communication with providers and other healthcare teams. Assisted in process improvement for the endoscopic program. Evaluated patient populations in a variety of areas, such as disease categories, forecasts of demand, capacity, and evidence-based care, and prevention.
Sierra Providence East Medical Center- El Paso, Texas 08/2011 to 08/2012
PRN 30 to 40 hours per week- Wound Care Registered Nurse/Medical-Surgical RN, Case manager RN
Assessed patient’s status, manage wounds, and monitor healing. Worked with physicians to assist in quality patient care. Provided case management to patients providing specific assessments according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management. Provided hyperbaric oxygen patient assessments and chamber operation as directed. Discussed with nursing supervisors/directors as it relates to patient care outcomes. Interacted on a continuous basis with other departments by directing activities towards positive outcomes. Established delivery system and utilize nursing process. Collaborated with program director and clinical coordinator to develop, implement, and manage a continuous performance improvement program. Consistently looked at current processes and procedures and identify and implement areas of improvement while adhering to HIPAA, JCAHO, and hospital requirements. Follow policies, procedures, and standards for hospital. Prepared wound care outcome reports and statistics for facilities. Input billing and tracked consults. Coordinated authorizations for wound care treatments through insurance companies. Input medical billing and coding.
Del Sol Medical Center- El Paso, Texas 04/2010 to 08/2011
Full-time 40 hours per week- Orthopedic/Surgical Registered Nurse
Demonstrated knowledge and application of the nursing process. Participated in unit-based Quality Improvement processes. Supported, maintained, and provided an environment which was supportive of quality patient care through effective use of resources and personnel. Practiced, developed, and endorsed customer service skills in relationships with external and internal customers. Served as the patient and family advocate with respect to the patient’s privacy by protecting confidential information. Evaluated and documented patient response, monitored and recognized changes in physiological and psychosocial status, and took appropriate action based on the assessment of the patient.
Organizations
American Association of Nurse Practitioners 09/2020 to 11/2023
Professional References
Jessica Melendez
RN Wound Care Supervisor
Hospitals of Providence East Medical Center
***********@*****.***
Tracie Pepen
Joint Endoscopy Surgical Services Lead RN
El Paso Veterans Healthcare Systems
******@*****.***
Sarah Pirtle
RN Non-Instituted Care Coordinator
El Paso Veterans Healthcare Systems
***********@*******.***