Event Coordinator Customer Service
Resume:
T Grant Cunningham
Customer-oriented in various business environments while using
marketing, team leadership, and interpersonal skills. Talented in multiple settings involved with client relations, handling transactions, and developing effective and long-term relationships for increased/repeat sales. Results driven and adaptive in sales training with management goals and leverage past lessons to inform future decision making.
Work Experience
2022 Business Development Rep @ MOOV Technologies – Tempe, AZ Start-up B2B managed marketplace for semiconductor equipment trading. Participated in the hypergrowth of the partner development role by executing outbound prospecting initiatives. Research accounts, identify key players, generate interests, and report to the internal CRM program. Various contacts ranging from OEMs, refurbishers, universities, and research and fabrication labs. Attained custom workflow coverage in Europe and Asia hours to assist daily KPI metrics and outreach completion. Partner directly with sales team leader to discover qualified opportunities by responding to targeted outbound prospects to build rapport and establish long- term relationships for the company. Main objective to determine the company’s value-adds for qualified clients and end-users of the equipment.
2018-2021 RV Lifestyle Specialist @ National Indoor RV Centers - Phoenix, AZ Sales position for high-end and luxury RVs in a very competitive western market. Established credibility by increasing customer lead traffic, referrals, and management recognition. Presented, promoted, sold products ($250,000-$1,000,000) of complex mechanical, electrical, and residential systems. Personal growth based on market share and product production availability, 12%. Maintained positive company growth and customer relationships. Engaged sales with multiple CRMs, walk-in sales, and event-based selling. Provided overall product expertise and closing assistance for sales team and customer advocate for inner-department problem solving. Main goal to create the best experience for customer and in return sales & positive company/brand recognition.
2017-2018 Guest Services Associate @ TopGolf - Indianapolis, IN Startup team for Indiana’s first TopGolf. Teamed up with management and grew into store leadership within guest services and events early on. Maintained schedules for all departments and floor supervision. Managed high-traffic hours while expediting wait times and elevating guest experiences and juggled multi-level events. Exceeded targets for customer attendance with player cards and customer service feedback. Trained multiple individuals in the department for service roles.
2016-2018 Event Coordinator @ Business Media Group - Indianapolis, IN Prepared project presentations and aided in the design of the event according to the clientele’s perspective and budget. Launched new outreach campaigns for national corporations while recommending a local/theme focus. Collaborated with team members and account executives to improve morale and customer recruitment. Daily operations consisted of brainstorming innovation, communicating with vendors, event set-ups, and project proposals. Accomplished several recognized events in the Indianapolis area, including creating the first Indy car disco ball. 2015-2017 Track Operations @ Major Taylor Velodrome - Indianapolis, IN Maintained administration and track events for local competition, as well as the university team. Created newsletters, rosters, and track schedules for practices and evening training sessions. Acquired vendors and sponsors for the MU nationally ranked cycling team and coordinated with the coaching staff. Continued upkeep of the grounds and facilities to remain race ready and safe. 2015-2016 Instructor @ Woodstock Country Club - Indianapolis, IN Established reputation from collegiate team efforts and performance. Engaged with various age groups with 1-on-1 lessons and team building tournaments. Promoted the tennis lifestyle to benefit the club and increased referrals. Occasional sessions and competitive play with pros and locals. Contact
Phoenix, AZ 85018
Tgcunningham1995@gmail
Education
Bachelor of Arts
Marketing & Communications
Marian University
Indianapolis, IN
Student Athlete
Summer course
Economics & Bus. Development
Harlaxton College
London, UK
Skills
Client Relations
Strong Communication
Social Perceptiveness
Product Knowledge
Team Dedication
Leadership/Dependable
Works the Project, Not the
Clock
Problem Solving/ Service
Orientation
Accomplishments
One of the youngest & fastest
to earn the Chairman’s Club
Ring for dealer luxury brand
Accredited project performance
and client relations for Andretti
Racing, Party & the Indy 500
Selected by Business School to
join a consulting class to work
with non-profit organization
Collegiate Tennis Scholarship &
Walk-on Collegiate Men’s
Basketball
Sigma Alpha Pi Club member
of National Society of
Leadership & Success
Interesting Fact
International Travel Enthusiast
Contact this candidate