Chiropractic Medical Coding

DOUGLAS HOAD

Unionville, MO 630-***-**** *********@*****.***

Dynamic and innovative Professional recognized for the ability to thrive in independent and collaborative work environments with a propensity to establish and maintain solid relationships with co-workers, customers, contractors, and management. Superior qualifications in team facilitation, coaching, training, customer relationship management, project management, and development and implementation of large, complex global projects. Articulate communicator, tenacious negotiator, and effective trainer with a management style that focuses on matrix teamwork and clearly defined mission and values. Results-oriented individual with strong qualifications in personnel development, safety, regulatory compliance, quality control, procedure execution, and performance improvement. SKILLS & COMPETENCIES

Operations Management Partnership & Collaboration Total Quality Management Operations Agility & Efficiency Strategy Planning Team Building & Leadership Organizational Compliance Risk Assessment & Mitigation Operational Improvement Alliance Development Regulatory Compliance Change Management CAREER HISTORY

Hoad Chiropractic PC Batavia, IL Nov 1995 – Present Chiropractor

Deliver chiropractic care to patients of all ages, specializing in the treatment of back pain and neck pain. Assess patients’ condition through a thorough history and examination before developing an individualized treatment plan, including manipulation, mobilization, soft tissue therapy, exercise prescription, nutritional counseling, and other therapies depending on the patient's needs. Counsel patients on general wellness, posture, nutrition, sleeping habits, and stress management. Set and analyze weekly, monthly, and quarterly goals for practice growth and career advancement. Completed 50 hours of annual education encompassing different aspects, including sexual harassment reduction, medical coding, and weight loss.

Key Contributions & Accomplishments:

Successfully established and operated a chiropractic center, the Hoad Chiropractic PC as the principal owner and manager.

Enhanced quality outcomes by communicating effectively with patients about progress towards health- related goals and assisted with insurance claims, collections, and other clerical tasks as needed.

Aligned the organization for growth by establishing a referral base through communication and the development of strong interpersonal relationships.

Turned around performance by training office staff on anatomy, chiropractic technique, nutrition, goal setting, office protocols, flow, referrals, and other techniques. National Chiropractic Boards Greeley, CO Nov 1999 – Present Board Examiner

Designated to test national board applicants for proficiency in obtaining licensure for the chiropractic profession. Regulate Chiropractors under the medical regulations and procedures. Network and establish contacts with Key Opinion Leaders.

EDUCATION

Doctor of Chiropractic Jul 1992 – Oct 1995

Palmer College of Chiropractic – Davenport, IA

Bachelors: Physical Education Sep 1986 – May 1990 Lakehead University – Thunder Bay, Ontario, Canada