Media Consultant Customer Support
Resume:
TERESA GOURDINE
PROFESSIONAL SUMMARY
Strategic and industrious Sales Representative with over 20 years of experience. O ering comprehensive background in building relationships, cultivating partnerships, while retaining top accounts and growing profit channels by establishing trust and improving customer satisfaction. fivetoned@gmail.com
Ft. Washington, MD
EXPERIENCE
Lancelot Financial Tax Services, Fort Washington, MD Lead Tax Specialist and Business Sales-April 2007-current
● Provide specific tax advice to file personal and business documents with appropriate agencies, like the IRS, State and local government entities.
● Organizes financial records for clients.
● Ensure compliance with government tax rules.
● Drive new client acquisitions for the upcoming tax season. Verizon Yellow Pages/Iderac Media, Greenbelt, MD
Advertising Sales Media Consultant- May 2005-March 2007
● Coordinating with di erent people and groups to boost brand awareness and promote the brand image to the public through media communication.
● Strategic media planning, buying and analytics for measurable advertising results.
● Identifying customer needs, researching competitors' service
,products, price and responding to customer inquiries.
● Maintain existing and new accounts.
AT&T Wireless, Washington, DC
March 2004-March 2005
Verizon Wireless, Waldorf, MD
October 2000-February 2004
Senior Leader Retail Sales
● Meets/exceeds assigned sales performance goals.
● Accommodate customers with a price plan analysis to establish an appropriate plan for their needs.
● Management and maintaining new and existing customer accounts. EDUCATION
Culpeper Co. High School
Culpeper, VA
Diploma in Business
Administration
SKILLS
Microsoft O ce
O ce Equipments
Professional Demeanor
Multitasker
Organized
People Focused
Incredible work ethics
Problem Resolution
AWARDS
Top Sales Quota,
Revenue, Data, 2yr.
contract and employee of
the month. Appreciation
letters from customers.
● Explain bills in order to establish friendly customer support and perform store opening and closing procedures.
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