Sales Associate Customer Service
Resume:
Linda Sullivan
Property Manager, Leasing Consultant, Home Health Care Administrator, Customer Servic
e, Retail Sales, Interior Design, Office Administration, Administrative Assistant, Office
Management, Clerical, Accounting,, Merchandising, Purchasing, Consulting, Data Entry
Panama City Beach, FL 32408
********************@***********.***
• Proven track record.
• A warm and friendly personality.
• Professional dress and appearance.
• Ability to achieve goals and exceed expectations.
• Fashion and Style oriented.
• Great Customer Relationship Skills.
• Detailed with strong follow up and follow through skills.
• Basic computer and office equipment knowledgeable.
• Ability to work in any enviroment including fast-paced retail sales environment.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Associate
Rooms To Go - Panama City Beach, FL
May 2015 to Present
• Sales Associate for Rooms To Go.
• Top writer of thirteen sales associates
1. 2 Million dollar achiever three years.
• 97% closing ratio.
• $4300 Average ticket.
• Achieved monthly quotas.
• Strong Communicational and Listening skills.
• Customer Service and problem solving.
• Follow-up
• Design and Merchandising
• Finance
• Interior Design (external/internal)
Sales Associate
Ashley Furniture HomeStore - Panama City, FL
May 2014 to May 2015
• Sales Associate for Ashley HomeStore.
• Customer service
• Follow-up
• Met monthly quotas.
• Financing.
• Assisted Warehouse Manager with scheduling of merchandise.
• Ordered merchandise.
• Interfaced closely with store manager.
• Assisted with merchandising and set up of store.
• Assembly of merchandise
GDIT
Call Center for OBMA Health Care - Lynn Haven, FL
January 2013 to June 2014
• Customer Service Supervisor of 10-23 CS representatives.
• 98% Satisfaction ratio.
• Third top dept in performance, overall achievement, monthly improvement and number of daily
calls.
• Excelled team quotas.
• Interfaced closely with managers.
• Responsible for adherence of time.
• Running daily, weekly reports.
• Conducted weekly meetings.
• Handled crises calls.
• Responsible for team moral up, productivity, satisfaction of department.
• Knowledgeable in healthcare web site, laws and ins and out of Market place insurance.
• Proficient with all office equipment and computers.
• Assisted in and set and design of 4800 total square foot facility.
• Contract ended.
Owner/Operator
Relaxing Touch Day Spa/Magic Hands Inerior Design - Atlanta, GA
October 2001 to December 2013
Magic Hands Interior Design: Stagging and Interior Design company. Relaxing Touch: Independently
owned and operated full service salan of 15 + employees servicing 400+ client's.
Oversaw daily activities including but not limited to the following:
• Customer Service.
• Sales.
• Office Administrator.
• Administrative Assistant.
• Building and maintaining of client and business relationships.
• Interfaced closely with realtors, home owners and contractors stagging residential and commercial
properties.
• Purchasing materials.
• Set up and break down for every project.
• Detail oriented projects.
• Financing.
• Follow-up.
• Clerical.
• Payroll.
• Accounting.
• Advertising and marketing.
• Professional appearance and dress.
• Customer complaints.
• Internal and external issues.
• Banking.
• Legal.
Education
High school or equivalent
Skills
• Customer Service, Sales, Interior Design, Office Adminstration, Clerical, Event Planning, Administrative
Assistant, Merchandising, Purchasing, Microsoft, Outlook, Word Perfect, Quicken, Excel, Windows,
QuickBooks/QuickBooks Pro, Medical Manager, Oracle, Avaya, RTA (10+ years)
• Computer Literacy
• Office Experience
• Typing
• Microsoft Excel
• Order Fulfillment
• Microsoft Word
• Customer Service
• Microsoft Office
Assessments
Customer Focus & Orientation — Proficient
February 2020
Responding to customer situations with sensitivity.
Full results: https://share.indeedassessments.com/
share_to_profile/28ffd48a311c607fd55192c771866f96eed53dc074545cb7
Sales: Influence & Negotiation — Proficient
February 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with
customers to meet sales goals.
Full results: https://share.indeedassessments.com/
share_to_profile/5a7efbdead2defa6590cbae8b2504656eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
Proficient in Microsoft, Outlook, Word Perfect, Quicken, Excel, Windows, QuickBooks/QuickBooks Pro,
Medical Manager, Oracle, Avaya, RTA (10+ years). Knowledgeable with basic office equipment and
computers. References Upon Request.
Contact this candidate