T’KEIYAH POWE

*** *** *****

Pleasant Grove, AL *5127 · 251-***-****

adsygu@r.postjobfree.com · linkedin.com/in/t-keiyah-powe-5291a71a7

My goal is to obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.

EXPERIENCE

DECEMBER 13, 2021- CURRENT

MEDICAL OFFICE ASSISTANT, UAB MEDICAL WEST

Answers telephone in a professional manner, takes accurate and detailed messages, schedules appointment as directed by physician

Registers patients and enters new patient data in the computer system

Balances cash drawer each day

Completes physician statements as directed

Places dictation in charts daily, files all lab and other test results in chart

Pulls charts for phone messages and next day appointments: files charts from previous day

Pulls patient insurance information and copy of medical records as needed

Opens a and distribute mail daily; orders office supplies as needed

Maintains educational and/or mandatory hospital education

Verifies patient demographic information at each visit

Verifies patient insurance eligibility at each visit

Assist with patient referrals-including faxing of requested information

Demonstrates knowledge of the requirements of the Joint Commission and other regulatory agencies on a daily basis

Performs other duties as assigned

OCTOBER 5, 2020 – DECEMBER 11, 2021

DELI / BAKERY TEAM ASSOCIATE, Walmart

Greet customers as they arrive at the deli counter/section and inquire into their purpose of visit

Provide information regarding available deli items such as meats and cheeses

Educate customers about the contents and cuts of various deli items

Make sandwiches and salads from deli items according to customers’ instructions

Order deli items low in stock and receive and store them appropriately

Handle maintenance and rotation of deli items to avoid spoilage and damage

AUGUST 9, 2019 – OCTOBER 2020

PRODUCUE PREP, The Fresh Market

Assist guests in choosing high quality and unique fruits and vegetables

Cut and prepare vegetables and fruit

Prepare ready-made meals

Maintain a clean and orderly work area

Help and greet customers when needed

Maintain knowledge of products throughout the store

OCTOBER 2018 – OCTOBER 2019

BACKUP SCAN COORDINATOR, Sprouts farmers market

Conducts daily, weekly, and monthly price changes

Changes shelf signs and tags, promotional signs

Work quickly with accuracy to support pricing integrity

EDUCATION

University of Alabama at Birmingham, Birmingham, AL, May 2021

3.53 GPA

HealthCare Management - Major

Health Information Management - Minor

Graduated - Cum Laude

Associate Degree, Pre-Nursing, Lawson State CC, Birmingham, AL, May 2018

• 3.8 GPA

• Accepted into nursing program and attended all clinicals

• Magna Cum Laude

Diploma, Jackson High School, Jackson, AL, May 2016

• 4.0 GPA

• Advanced Diploma

• Top 10%

SKILLS

Customer Service

Communication

Computer Skills

Proficient in MS Offices

Strong Interpersonal Skills

Attentiveness

Time Management Skills

Type 30-40 WPM

ACTIVITIES

As a part of me finishing my degree at the University of Alabama at Birmingham, I interned/volunteered at the American Red Cross. I was with the Disaster Relief department for the Red Cross, and what they do is focus on meeting people's urgent disaster-caused needs. When a disaster threatens or strikes, the Red Cross provides shelter, food, health and mental health services, and bulk distribution of needed items to meet the basic human needs of those affected.

My assigned task was to do intake work. When there is a home fire reported to the American Red Cross, I take down the client’s information (name, phone number, address, etc.) which is called the intake process. During this process we also want to know how many people were injured as well as who all was living in the home. The information must be confirmed and accurate because this depends on how much funding the American Red Cross will give the clients. At the end of the intake process the client will be asked what the best method is to receive the funds (American Red Cross debit card or Walmart direct to cash).

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