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DEIRDRE NARASOO

Address : ** ****** ******

Newclare

Johannesburg

2092

Cell: 084-***-****

MY VALUES

AND MISSION

To provide

service

Excellence that

is:-

“RIGHT, FIRST

TIME, ON TIME,

EVERY TIME”.

Create and

sustain a

knowledge-based

environment.

Innovate and not

replicate

Weaknesses

I am very

confident and

this is

sometimes

misconstrued

as arrogance.

I am not a

follower of

traditional

methods

because I

always

believe that

anything can

be improved

upon.

I am assertive

and senior

people often

regard it as

aggression

because they

do not expect

this from me.

Personal Data

Surname; Narasoo

First Name(s): Sumaya (Deirdre)

Identity Number: 861**********

Date of Birth: 07/12/1986

Sex: Female

Marital Status: Married

Dependants: 2

Nationality: South African

Home Languages: English

Other Languages: Afrikaans

Criminal Offences: None

Health: Excellent

Cell Phone No.: 084-****-***

Driver’s License Yes

Code: 08

VISION

To create

opportunities for the

“RAINBOW

CULTURES” of South

Africa that can

compete in the rigors

of the Global

Economy

Why should you

hire me?

“..Mainly because I am

versatile, tenacious

and always give 200

percent in all that I

do.”

Educational Qualifications

Secondary Education

High School attended: Wise Up Combined School

Highest Standard Passed: Grade 12

Subjects: English

Afrikaans

Geography

Travel & Tourism

Business Economics

Computer Typing

Year Obtained: 2007

Strengths

I am very articulate, and possess a degree of self-assurance that allows me to communicate on all levels.

I am strongly principled and value my word above all else. I AM COMMITTED AND APPLY MYSELF FULLY TO

EVERYTHING I TASK MYSELF TO DO, ESPECIALLY IN

THE AREA OF PERSONAL ASSISTANT.

Education Qualification

School Attended: CJB

Highest Standard Passed: Grade 12

Matric

Certificate Obtained

Subjects: English

Afrikaans

History

Biology

Business Economic

Economics

School Attended: EduBuild Institution

Highest Standard Passed: NQF Level 4 SAQA

Early Childhood Development

Certificate Obtained

Courses Attended: Call Centre

Data Capturing

Computer Literacy MS Word / MS Excel

MS Out Look / Internet MS Explorer

Working Experience

Recent Employer Broll Property Group

From and before this October 2016 – April 2017

Position Held Switchboard Operator

Responsibilities Answering calls, screening calls and Directing it to the relevant person in the company . Updating telephone lists

Reason for leaving End of Contract (Filling in for Maternity ) Recent Employer Tracker

From August 2015 – 29 February 2016

Position Held Call Centre Agent

Responsibilities Updating of Client details

Client Queries with regards to faulty units

Contacting of clients with regards to Tracking units Reason for leaving End of Contract

Company: Nedbank (Motor Finance Co-operation)

Sunninghill

Duration: December 2011 to April 2013

Position Held: client Service Administrator / Collections and recoveries

Duties Office Administration

Investigation of all fines to be done via Department of Transport

Request outstanding fines by License department

Effective payment of all fines and management

funds

Estabilishing where the fines originated from using lotus notes and IBIS (Auction houses, Insurance

claims, deceased estates, absconded vehicles etc)

Re-directing and nomination of fines incorrectly

allocated to the company

Daily updating of MI for monthly reporting

Doing attorney schedules on the system and writing Remittance

Sustems: Lotus Notes- CSS IBIS

Reason for leaving: Contract ended

Previous Employer Garden City Hospital

From 01 May 2009 - 31 October 2009

Position Held Office Assistant

Responsibilities Attending to switchboard, billings of files Ordering stationary

Compiling of the Hands On

Taking minutes of meetings

Calling agency staff for overtime work

Attending to Switchboard

Filling & Administration

Reason for leaving End of Contract

Company Name: NorthCliff Auti BMW

Position Held: Reception and Administration

Duties: Capturing all clients information

Invoices

Manning Swithcboard

Prepare salary slips for collection

Liasing with clients

UIF returns

Claiming car deal for used and new car sales

agents

Taking calls directing it to the relavan person

Duration: 24/01/2007 to 30/05/2007

Reason for leaving: Temp/ Contract

Company Name: Neon Graphic Supplies

Position held: Receptionist

Duties: Payroll/ Responsible for daily and monthly checklist Accompanying auditors to visit on site

Confirmation of contracts

Daily admin duties

Filling

Duration: 04/09/2008 TO 26/09/2008

Reason for leaving: Company relocated

EMPLOYMENT HISTORY CONTINUED

Company: Garden City Hospital

Position held: Receptionist

Duties: Answering calls from different hospital departments and smissions

Capturing all patients information on system

Confirm Bookings

Attending meetings and making sure all nurses has

stationary, filing, outgoing patients documents

REFERENCE DETAILS

Reference Wilma Kok or Edeshaan Vandiar

Broll Property Group 011-***-****

Reference Marco Sibanda

Tracker (cell) 082-***-****

Reference Wendy Team Leader Client Services

MFC Nedbank

011-***-****

Reference Chantelle Manager North Cliff BMW

073-***-****

Reference Wendy Peterson Manager Garden City Hospital 084-***-****

Reference Juanita Sutton Senior Administrator

Client Service Support MFC Nedbank

011-***-****

Objectives:

To obtain a position within the company that will allow me to utilize my education and work experience for the benefit of the company as well as for personal growth and opportunities for challenges and career advancement, while gaining knowledge of new skills and expertise in your company.

Positive attitude and able to use own initiative

Can handle pressure, always willing to go the extra mile

Willing to learn

Hard Working

Adapt easily to change

Committed and competent

Given the opportunity, I would prove my capabilities of vested employment within your institutions. I enjoy working with people and I am willing to learn any task allocated to me. Punctuality takes first priority, as well as using my initiative.

Contact this candidate