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DEIRDRE NARASOO
Address : ** ****** ******
Newclare
Johannesburg
2092
Cell: 084-***-****
MY VALUES
AND MISSION
To provide
service
Excellence that
is:-
“RIGHT, FIRST
TIME, ON TIME,
EVERY TIME”.
Create and
sustain a
knowledge-based
environment.
Innovate and not
replicate
Weaknesses
I am very
confident and
this is
sometimes
misconstrued
as arrogance.
I am not a
follower of
traditional
methods
because I
always
believe that
anything can
be improved
upon.
I am assertive
and senior
people often
regard it as
aggression
because they
do not expect
this from me.
Personal Data
Surname; Narasoo
First Name(s): Sumaya (Deirdre)
Identity Number: 861**********
Date of Birth: 07/12/1986
Sex: Female
Marital Status: Married
Dependants: 2
Nationality: South African
Home Languages: English
Other Languages: Afrikaans
Criminal Offences: None
Health: Excellent
Cell Phone No.: 084-****-***
Driver’s License Yes
Code: 08
VISION
To create
opportunities for the
“RAINBOW
CULTURES” of South
Africa that can
compete in the rigors
of the Global
Economy
Why should you
hire me?
“..Mainly because I am
versatile, tenacious
and always give 200
percent in all that I
do.”
Educational Qualifications
Secondary Education
High School attended: Wise Up Combined School
Highest Standard Passed: Grade 12
Subjects: English
Afrikaans
Geography
Travel & Tourism
Business Economics
Computer Typing
Year Obtained: 2007
Strengths
I am very articulate, and possess a degree of self-assurance that allows me to communicate on all levels.
I am strongly principled and value my word above all else. I AM COMMITTED AND APPLY MYSELF FULLY TO
EVERYTHING I TASK MYSELF TO DO, ESPECIALLY IN
THE AREA OF PERSONAL ASSISTANT.
Education Qualification
School Attended: CJB
Highest Standard Passed: Grade 12
Matric
Certificate Obtained
Subjects: English
Afrikaans
History
Biology
Business Economic
Economics
School Attended: EduBuild Institution
Highest Standard Passed: NQF Level 4 SAQA
Early Childhood Development
Certificate Obtained
Courses Attended: Call Centre
Data Capturing
Computer Literacy MS Word / MS Excel
MS Out Look / Internet MS Explorer
Working Experience
Recent Employer Broll Property Group
From and before this October 2016 – April 2017
Position Held Switchboard Operator
Responsibilities Answering calls, screening calls and Directing it to the relevant person in the company . Updating telephone lists
Reason for leaving End of Contract (Filling in for Maternity ) Recent Employer Tracker
From August 2015 – 29 February 2016
Position Held Call Centre Agent
Responsibilities Updating of Client details
Client Queries with regards to faulty units
Contacting of clients with regards to Tracking units Reason for leaving End of Contract
Company: Nedbank (Motor Finance Co-operation)
Sunninghill
Duration: December 2011 to April 2013
Position Held: client Service Administrator / Collections and recoveries
Duties Office Administration
Investigation of all fines to be done via Department of Transport
Request outstanding fines by License department
Effective payment of all fines and management
funds
Estabilishing where the fines originated from using lotus notes and IBIS (Auction houses, Insurance
claims, deceased estates, absconded vehicles etc)
Re-directing and nomination of fines incorrectly
allocated to the company
Daily updating of MI for monthly reporting
Doing attorney schedules on the system and writing Remittance
Sustems: Lotus Notes- CSS IBIS
Reason for leaving: Contract ended
Previous Employer Garden City Hospital
From 01 May 2009 - 31 October 2009
Position Held Office Assistant
Responsibilities Attending to switchboard, billings of files Ordering stationary
Compiling of the Hands On
Taking minutes of meetings
Calling agency staff for overtime work
Attending to Switchboard
Filling & Administration
Reason for leaving End of Contract
Company Name: NorthCliff Auti BMW
Position Held: Reception and Administration
Duties: Capturing all clients information
Invoices
Manning Swithcboard
Prepare salary slips for collection
Liasing with clients
UIF returns
Claiming car deal for used and new car sales
agents
Taking calls directing it to the relavan person
Duration: 24/01/2007 to 30/05/2007
Reason for leaving: Temp/ Contract
Company Name: Neon Graphic Supplies
Position held: Receptionist
Duties: Payroll/ Responsible for daily and monthly checklist Accompanying auditors to visit on site
Confirmation of contracts
Daily admin duties
Filling
Duration: 04/09/2008 TO 26/09/2008
Reason for leaving: Company relocated
EMPLOYMENT HISTORY CONTINUED
Company: Garden City Hospital
Position held: Receptionist
Duties: Answering calls from different hospital departments and smissions
Capturing all patients information on system
Confirm Bookings
Attending meetings and making sure all nurses has
stationary, filing, outgoing patients documents
REFERENCE DETAILS
Reference Wilma Kok or Edeshaan Vandiar
Broll Property Group 011-***-****
Reference Marco Sibanda
Tracker (cell) 082-***-****
Reference Wendy Team Leader Client Services
MFC Nedbank
Reference Chantelle Manager North Cliff BMW
Reference Wendy Peterson Manager Garden City Hospital 084-***-****
Reference Juanita Sutton Senior Administrator
Client Service Support MFC Nedbank
Objectives:
To obtain a position within the company that will allow me to utilize my education and work experience for the benefit of the company as well as for personal growth and opportunities for challenges and career advancement, while gaining knowledge of new skills and expertise in your company.
Positive attitude and able to use own initiative
Can handle pressure, always willing to go the extra mile
Willing to learn
Hard Working
Adapt easily to change
Committed and competent
Given the opportunity, I would prove my capabilities of vested employment within your institutions. I enjoy working with people and I am willing to learn any task allocated to me. Punctuality takes first priority, as well as using my initiative.