Medical Billing Customer Service
Resume:
Chanele RSeansuwan
Lynn, MA *****
*********.***@*****.***
Marketing Research
SELF-STARTER, TEAM PLAYER, TEAM Project management for Nonprofit patient Administration and Management
LEADER, PASSIONATE, EMPATHY,
KNOWLEDGEBLE, ENTHUSIASTIC,
Healthcare services and Public relations
Work Experience
Physician Support and Coordinator
Atlanta Cancer Research and Education Foundation - Remote September 2021 to Present
Physicians and medical team support
Oversee all the flow and patient s support and clinical research Lead all researches for new medical and pharmaceutical innovations Medical Practice Manager
Physician Support and Coordinator UniAble & Co Medical Services - Lynn, MA November 2019 to Present
Facilitated and interpreted diagnostic tests and communicated results to patients. Liaised with physicians, nurses, patients and family to facilitate patient care and treatments. Adapted standardized exam and diagnostic processes for virtual medical visits, integrating remote monitoring hardware and other connected medical technology Oversaw updating of in-office sterilization and infectious spread prevention measures to improve patient and staff safety.
Optimized diagnostic and treatment resources to promote cost-efficient practices. Coordinated and managed assigned panel of patient care across various levels of service, instructed clients in purpose, dose, schedule, possible side effects, adverse reactions, and interactions of medications.
Requested further medical evaluation for particular cases and made specialist referrals. Attended industry conferences to onboard medical breakthroughs, treatment, technologies, and new equipment.
Maintained compliance with patient privacy guidelines, including HIPAA and other applicable regulations. Educated patients on illnesses, implications, probable outcomes and suggestions for disease prevention. Provided documentation of medical direction and supervisions. Supervise or instruct other technicians or laboratory assistants. Managed inter-practice communication to foster collaborative patient care and advocate. Inspected facility and evaluated employees for compliance with regulations. Center's Virtual Coordinator
Atlanta Behavioral Health Center - Remote
June 2018 to December 2020
Specialize in working with patients with Mental Illness such as depression, anxiety, addiction, substance abuse. Work actively with Homeless, Underserved population and Immigrant Organizations. Physicians and medical team support
Oversee all the flow and patient s support.
Lead all researches for new medical and pharmaceutical innovations Clinical Research Associate
Clinical Dean Assistant and Consultant, Pharmacology Department, Chiang Mai University - Thailand November 2016 to November 2019
Designed clinical trials and plans research protocols Ensured that standards of good laboratory practices are met Liaised with other medical researchers
Managed the development, coordination and implementation of clinical operations, site management and clinical monitoring responsibilities for assigned projected with guidance. Managed daily trial specific processes, systems and supervision of Clinical Operation team. Assessed, Recruited and Enrolled eligibility of potential subjects through methods such as surveys, interviews, screening, workshops, reviews of medical records and discussions with physicians and research teams.
Prepared for or participated in quality assurance audits conducted specially designated review groups. Identified protocol problems, informed investigation of problems, resolutions and protocol revisions. Prepared study, trial-related documentation such as procedural manuals, protocol worksheets, adverse event reports, and progress reports.
Reviewed proposed study protocols to evaluate factors such as data collection, data management, sample collection processes and potential subject risks. Bangkok, Thailand
Education
Duo Medical Doctor and Master degree in Business Administration ( MD, MBA) in Medicine and Business Administration ( Anticipation MD 2021/MBA 2016 ) IUHS School of Medicine and Davenport University - St's Kitts and Michigan October 2016 to May 2021
Pre-Medical in Basic Sciences, Youth Mentor and Art Quincy College
June 2005 to 2009
BA in Business Management
Cambridge College
June 2004
Skills
• EXECUTIVE SUMMARY Marketing Research
SELF-STARTER, TEAM PLAYER, TEAM Project management for Nonprofit patient Administration and Management
LEADER, PASSIONATE, EMPATHY,
KNOWLEDGEBLE, ENTHUSIASTIC,
Healthcare services and Public relations
• Clinical research
• Laboratory experience
• Clinical trials
• Social work
• Leadership
• Management
• Clinical laboratory experience
• Case management
• Molecular biology
• Microsoft Office
• Medical office experience
• Medical terminology
• Supervising experience
• Digital marketing
• Medical billing
• Hospital experience
• CGMP
• Office manager experience
• Microsoft Excel
• Payroll
• Fundraising
• Nursing
• Human resources
• Administrative experience
• Problem-solving
• Team Work
• Flexibility
• Reliability
• Quality assurance
• Microbiology
• Phlebotomy
• Analysis skills
• Time management
• Customer service
• Project management
• Employee relations
• Communication skills
• Documentation review
Contact this candidate