Muthukumar R

Email-ID : adsyct@r.postjobfree.com

Contact No : +91-960*******

System Administrator

To secure a challenging position with a stable organization and with dedicated people, which will help me to explore myself fully in challenging and creative environment, that will utilize my technical skills and provide opportunity for advancement Professional Summary

Having 10+ Years of experience in IT Industry.

Installed, configured, maintained, and supported all servers within the network.

Experience in system administration - Installation, Implementation and Backup administration.

Proven, strong Project & People management skills. Exceptionally well.

Organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both personal and corporate goals.

Ability to provide user support by means of remote access tools.

Documented success in responding all inquiries and tickets in a timely manner. Skill Sets

Experience on Windows 2003 Servers.2008, 2008 R2 and 2012 Servers.

Experience in Kaspersky Security center Server Version 10

Experience in Symantec Endpoint Protection Server version 11.0 and 12.1.4, 12.1.5.

Experience in Active Directory, DNS & DHCP Servers, WSUS.

Knowledge on System Center Configuration Manager 2012.

Knowledge on Backup EXEC 12.5 & 2010.

Professional Experience :

Grace Computers. Nagercoil.

Service Engineer, May-2019 Onwards…

Managing and Maintaining the Customers Desktops, Laptops, Servers, Routers and Switches.

Configuring, Managing and Maintaining Networking Equipment’s.

Installed and configured DHCP Client/Server

Maintaining Active directory likes Create, change and delete user accounts per request and giving share & security level permissions

Created, managed and monitored group policy assignments to Domain wide OU’s

Backup Management, Reporting and Recovery

Virus Protection and Eradication

Configuring, Installing & Maintaining the Wi-Fi devices.

Configuring and troubleshooting Microsoft Outlook and Outlook express.

Responsible to install, setup, maintain network and also configure the peripherals, cabling and equipments accordingly as per the requirement.

Expertise hands in troubleshooting of Computer hardware related problems such like Motherboard, UPS, SMPS, Printer and Drivers

Installing software and application to user standards

Documentation of all the work done using Excel and MS word.

Preparing monthly work status report and updating technology specific documents. Enterkey Solutions Pvt Ltd. Nagercoil.

System Administrator cum Software Implemention Engineer, June2018 Onwards…

Communicating with the customer Project Manager/Team Leader

Coordinating the tasks to be completed by our implementation team

Developing Statements of Work for requested customization of reports and add-ons as required

Scheduling work and ensuring completion of deliverables

Dealing with day-to-day issues as they come up

Train clients on company software purchased by client.

Update on new products, industry trends and customers training needs.

Learn client’s requirements and translate them to process changes and solution needs and suggest best client solutions.

Establish positive client relationships during engagement for high client satisfaction, quick deployment and adequate training.

Manage and submit progress reports as per organizational guidelines. Inform Project Managers and alert on issues.

Develop configuration notes documentation to deliver to client for sign-off.

Monitor all Server and client system alerts and assist to resolve complex issues in system hardware and software.

Administer efficient work of servers and system and provide support to everyday operations.

Analyze system for failure and assist to restore files with help of operating system.

Supervise efficient application of various window patches and security controls.

Manage and monitor system plans and supervise all activities for plan and unplanned systems.

Install and configure various commercial products on window operating systems.

Supervise system software processor and prepare upgrade strategies for storage.

Administer and execute various management activities and manage all backup activities.

Coordinate with various groups and perform troubleshoot on all production problems and provide resolution.

Collaborate with networking department and install necessary hardware to systems

Perform research on system technology and provide resolution to complex issues for processes.

Develop complex system standards and recommend improvements to enhance performance.

Coordinate with management and evaluate conduct capacity for system.

Maintaining Active Directory, Group policy management, Patch management, Antivirus Server, File server, Printer Server and Backup Server TonglitAutogisticPvt Ltd. Maraimalai Nagar, Chennai.

(Under the contract of Gen-Q B&T Solutions, Guindy, Chennai) System Administrator, Jan2017 to June2018.

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

Planning and designing Active Directory Environment.

Implemented and Maintaining the Domain Controllers which includes user Creation, deletion, managing Organizational Units and Group Policies.

Group policy implementation for domain and auditing.

Hands on Experience in installing, configuring and administrating Certificate Authority.

Configuring and Managing DNS and DHCP servers.

Patch Management using WSUS (Windows Software Update Servers) to all servers and clients.

Implemented and maintaining Symantec Endpoint protection Server to maintain threat free environment.

Monitoring the SERVERS availability using NMS Network Monitoring System Orion Web Console.

Maintaining Print Server Management.

Managing files and folder permissions in File Servers.

Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

Hands on Experience working with RAID Technology.

Enabling windows 2008 R2, 2012 R2 quota management for the users.

Served as lead contact for Desk Side Support Technicians, to provide assistance when trouble-shooting desk side issues, including issues which could be server related.

Installation and Configuration of SQL Server2005, 2008 and 2014.

Responsible for Google Gmail Admin console management and configuring policies, restrictions to users.

Utilize Zoho Service Management ticketing system to support end-users issues and requests.

Administration of Microsoft Navision-2016.

Administration for Kaspersky Security center Server Version 10. TGI Packaging Pvt Ltd. Sriperumbudur, Chennai.

System Administrator, Aug2014 – Oct 2016.

Experience on installing and configuring Windows 8, 8.1 and Windows 7.

Installation of application software & troubleshooting Hardware issues.

Configuration of Email clientsMS Outlook, Thunderd Bird.

Troubleshooting user login problems.

Troubleshooting printer connectivity issues.

Configuring user profiles.

Installing and configuring client VPN.

Troubleshooting Symantec client side issues.

Experience on Symantec Ghost.

Monitored the daily requests from the user and worked in accordance to the same.

Kept in constant touch with vendors to resolve problems as quickly and efficiently as possible.

In-depth knowledge of branded and non-branded PCs, laser printers, laptops, and peripherals and bar-code scanners.

Assisted in hardware installation and maintenance of servers, networking equipment, and other supporting hardware.

Configuring, Managing Router, switch and maintaining Firewall

H/w and S/w inventory management and implementation

Managing and configuring Wi-Fi Devices.

Configuring & troubleshooting of LAN setup

Client Antivirus installation and updating.

Recover of formatted and deleted data.

Remotely assist and manage servers and services.

Administration for Finsys ERP Software.

SURIYA INFOTECH, Nagercoil.

System Administrator, Aug 2011 – Aug 2014.

Managing and Maintaining the Servers, PC’s, Routers and Switches.

Configuring, Managing and Maintaining Networking Equipment’s.

Installed and configured DHCP Client/Server

Maintaining Active directory likes Create, change and delete user accounts per request and giving share & security level permissions.

Created, managed and monitored group policy assignments to Domain wide OU’s.

Backup Management, Reporting and Recovery

Virus Protection and Eradication

Configuring, Installing & Maintaining the Wi-Fi devices.

Configuring and troubleshooting Microsoft Outlook and Outlook express.

Responsible to install, setup, maintain network and also configure the peripherals, cabling and equipments accordingly as per the requirement.

Expertise hands in troubleshooting of Computer hardware related problems such like Motherboard, UPS, SMPS, Printer and Drivers.

Installing software and application to user standards.

Documentation of all the work done using Excel and MS word.

Preparing monthly work status report and updating technology specific documents Education & Professional Credentials

Completed BE. (E.C.E) from ST.Xaviers Catholic College ofEngg, Chunkankadai, Anna University in April 2011.

Completed Diploma (ECE) from K.N.S.K Polytechnic College, Chenbagaramanpudur, in May 2008.

Completed Higher Secondary Education from Govt. (HSC), Bhoothapandy in March 2006

Completed Secondary School Leaving Certificate (SSLC) fromGovt.(HSC), Bhoothapandy in April 2004.

Personal Information

Father’s Name : R.Ravendran

Date of Birth : 28th May, 1989

Gender Status : Male

Contact Address : 13/125, Nallapathi Street, Thuvarankadu, Bhoothapandy (P.O), Pin : 629852, K.K.Dist, Tamilnadu.

Contact No. : +91-960*******

Languages Known : English, Tamil

Mailing Address : adsyct@r.postjobfree.com

Declaration

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Place : Yours faithfully,

Date : Muthukumar R

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