Data Entry Customer Service
Resume:
Shar Allen Drive, Carmichael William Road
Nassau, Bahamas
**************@*****.***
PROFESSIONAL SUMMARY
Dedicated professional administrative Assistant with demonstrated strengths in Customer service, Front Office, Office Procedure and Filling Skills. Excellent at troubleshooting problems and building successful solutions. Excellent verbal and written communication skills with a strong background cultivating positive relationships with customers and team members. SKILLS
*Interpretation and Translation Services, *Customer Data *Confidentiality, POS Systems and Ordering Platforms, *Efficient and Detail-Oriented, *Data Entry and Maintenance
EXPERIENCE
Little Feet Academy, Carmichael Road - Customer Service Representative March 15 2022 / August 2022
● Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
● Answered customer telephone calls promptly to avoid on-hold wait times.
● Answered constant flow of customer calls with minimal wait times.
● Offering advice and assistance to customers, paying attention to special needs or wants.
● Various other assigned tasks.
Bargain City Enterprise, Carmichael Road -
Junior Accountant/ Office Clerk
August 2018 / April 2019
● Assisted with preparation of monthly financial statements.
● Prepared journal entries and entered into the system using software.
● Reconciled month-end totals for timely and accurate reporting of financial information.
● Generated and submitted invoices based upon established accounts receivable schedules and terms.
● Assist with timekeeping and payroll.
Aliv, Carmichale - Customer Service Sales Representative October 2015 / November 2017
● Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
● Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
● Computed total costs and profit requirements for customer sales to provide accurate pricing.
● Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
Bank Of The Bahamas - December 2014 / March 2016
Card Center october 2015-March 2016 (Contractual)
Branch Concierge April 2015- October 2015 (Contractual) Human Resources Receptionist December 2014 / April 2015 (Contractual) EDUCATION
Atlantic College, Hay Street - GED
March 2022 / May 2023
● Continuing education in BGCSE Subjects/ GED Certificate. Atlantic College, Hay Street - Associates of Arts
March 2022 / 2024 ( Expected Graduation)
● Business Administration and Management
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