Customer Service, Data Entry
Resume:
JESSICA BAILEY
To obtain long term employment where I can contribute my positive attitude and hard-working ability.
Experience:
New Earth Market - East Ave, Chico, Ca., 7/2021 - 5/2022
● Operated register, Facing the merchandise, Stock shelves. Ability to follow directions and do so with accuracy.
● Stockroom organization, Assist new employees.
● Provided excellent customer service
PDQ/76 - Gas Station Attendant - Eaton and Esplanade, Chico, Ca., 09/2019 - 6/2021. (also 9/2021 - 11/2021).
● Key-holder, Open gas station weekends completing open responsibilities/record keeping while performing customer service, Adhere to all laws and regulations, Delegate duties, Accept/sign deliveries of product, Process received product deliveries, Stock shelves, Stockroom organization, Ability to follow directions and do so with accuracy.
● Work well with minimal supervision, Skilled at prioritizing responsibilities, Efficiently multi - task,Train new employees.
● Excellent problem-solving and decision-making abilities as well as being able to analyze- handle complaints with fair open - mindedness to the company and customer, Knowledge of customer needs, Effective writing, speaking, and listening skills, work efficiently under pressure.
● Good eye/hand coordination and manual dexterity while practicing safe policies and procedures, Assist customers to pump gas, as well as Keeping records, Handling money, Maintain cleanliness of store and expiration of food product, Knowledge of “POS” register system, Mature and conscientious ability to handle sensitive/challenging/stressful situations successfully, Dinomart/Sinclair - Gas Station Attendant - Forest Ave., Chico,Ca. 08/2018- 08/2020
● Key-holder, Open gas station daily completing open responsibilities/record keeping while performing customer service, Adhere to all laws and regulations, Delegate duties, Data entry, Scan invoices for inventory, Accept/sign deliveries of product, Process received product deliveries, Stock shelves, Stockroom organization, Ability to follow directions and do so with accuracy.
● Work well with minimal supervision, Skilled at prioritizing responsibilities, Efficiently multi - task,Train new employees.
● Excellent problem-solving and decision-making abilities as well as able to analyze- handle complaints with fair open - mindedness to the company and customer, Knowledge of customer needs, Effective writing, speaking, and listening skills, work efficiently under pressure.
● Good eye/hand coordination and manual dexterity while practicing safe policies and procedures, Assist customers to pump gas as well as access car wash, Keeping records, Handling money, Record order of tobacco/store products weekly for store manager, Maintain cleanliness of store and expiration of food product, Knowledge of “POS” register system, Mature and conscientious ability to handle sensitive/challenging/stressful situations successfully, Togo’s/Baskin Robbins - Crew Member - Forest Ave., Chico,Ca. 08/2018 - 07/2019
● Memorize and prepare sandwiches/salads as per printed instructions on set menu using multi - stepped activities as well as respecting customers specific requests for substitutions/additions.
● Knowledge of 31 Flavors of ice cream as well as monthly promotions and flavors, restocking food and paper products at both restaurants.
● Provided excellent customer service, operated ‘Squirrel’ register, accepted phone/web orders; completing in time constraint.
● Maintained cleanliness of the restaurant, dishwashing, equipment/temperature control and food product safety.
Safeway - Deli Department - East Ave.,Chico, Ca. 05/2017 - 11/2017
● Trained new employees involving cashiering and food preparation.
● Set up hot and cold case displays, Slice deli meats and cheeses, Prepare a variety of fried and baked foods as well as cold and hot salads, Prepare made to order sandwiches and breakfast burritos.
● Provided excellent customer service, Operated cash register, dishwashing and disposed of hazardous materials.
● Inventory control, Log in regular and seasonal phone orders. Grace Jr. - Sales Associate/Consultant - W. 5th St.,Chico, Ca. 07/2004 - 06/2014
● Key holder, Open and close responsibilities, Train new employees involved in sales, Bank deposits, Ensured all administrative paperwork was handled in a timely manner.
● Conducted sales transactions in legible writing, Assisted customers with their purchase selections, retrieved advertising materials from print shop, Received delivery/checked in merchandise, placed purchase orders, Tallied day’s receipts, Store display.
● Assisted in yearly “4th of July At Graces”,”Off the Side of Treat Street”,
“Christmas Opener” and other special promotional events, Trunk shows, and Art exhibits.
Chico Unified School District - McManus Elementary School - East ave.,Chico, Ca. 09/2007-05/2010
● Assisted teaching staff K - 4th grade, Provided direct supervision and support to students in designated lessons and activities, Graded student work and prepared their weekend homework folders.
● Supervised grades 1 - 6, in the cafeteria and outdoor seating area during recess and lunch period, Delegated cleaning duties to students as well as monitoring on the playground.
● Modeled solution oriented communication and team work with students, Ensured students’ behavioral issues were addressed in a timely manner and implemented disciplinary action as needed.
Education:
● 2004 Bachelor of Fine Arts - Minor in Art History - Chico State University. Chico, Ca.
● 2011 Associates of Social and Behavioral Science - Butte Community College Oroville, Ca.
● 1995 Associates of Advertising Art Certification - The Art Center of Tucson. Tucson, Az.
Volunteer:
2015 Taste of Chico - Provide samples of Woodchuck Apple Cider Beer as well as product information to participants.
2015 Butte Environmental Council Creek Clean Up - Hooker Oak, Bidwell Park clean up.
2012 Walk to End Alzheimer’s - Managed, supplied, and supervised the “Arts/Crafts” table at Bidwell Park - One Mile Area Event.
.
Contact this candidate