Data Entry Service Representative
Resume:
Britani Howard
Show Low, AZ *****
********************@*****.***
Success-driven customer service representative seeking an entry-level position to begin my career in a high-level professional environment. Previous English major, proficient in retail and culinary settings, with 11+ years of technical and interpersonal qualities. Work Experience
Bartender
The House - Show Low, AZ
April 2021 to Present
• Preserve equanimity under expeditious circumstances
• Actively perform analytical decision making: observe, assess, and pacify various situations with attentive consideration and patience
• Quality customer service by ensuring all needs are met to guest satisfaction
• Displays reassurance and comfort of a family friendly environment
• Emanates genuine interest and care for patrons experience
• Increased sales through extensive knowledge about company’s enterprise by 15% in 3 months
• Practice proper food and beverage handling techniques by following company policy as well as local, state,and federal regulations
Domestic Engineer
Household CEO - Show Low, AZ
October 2019 to April 2021
• Manage appointments for 2 infants and 3 children
• Delegate time frame for different school schedules
• Creating and balancing a budget
• Paying bills and other household expenses
• Identify cost-saving opportunities
• Implement a structured routine to ensure a stable and healthy environment Hostess/Server
Red Devil Restaurant - Pinetop-Lakeside, AZ
January 2018 to October 2019
• Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily
• Ensured proper presentation and preparation of food products and beverages in an appealing way
• Maintained a positive and friendly attitude when greeting and interacting with guests
• Quickly and thoroughly memorized menu items to provide guests with the best suggestions
• Communicated clearly with kitchen staff
• Kept strong attention to detail when setting tables, refilling drinks and serving food
• Reacted quickly to customer complaints with developed problem-solving skills
• Regularly used credit card systems and cash registers Manager
Native Grill And Wings - Show Low, AZ
May 2017 to October 2017
● Opened and closed establishment independently
● Balance cash drawer and make bank deposits/withdrawals
● Strongly implemented transformative managing
● Delegate fast-pace decisions during a specific time frame
● Computer input/spreadsheets
● Employee schedule coordinator
● Maintain a high degree of professional participation Manager
Licono’s Mexican Food Restaurant And Steak House - Show Low, AZ January 2010 to May 2017
● Provide a structured routine for opening/closing responsibilities for employees to understand and adhere to
● Construct a schedule that collaboratively functions for employees, while maintaining the exigencies of labor requirements
● Oversee employees interactions with patrons/families, ensuring their satisfaction with their recent
(and/or previous) experience(s)
● Incessantly maintain a professional, yet considerate disposition
● Display dependable leadership by:
● -demonstrate teamwork by
● -emphasize and preserve the “consistency is key” concept
● -implement sustained communication
● -encourage positive reinforcement
● -understanding/accepting being held accountable for actions made by employees
● -adapt to technology-specific situations
Education
Associate's in Psychology
Northern Pioneer College - Show Low, AZ
August 2006 to December 2007
Skills
• Culinary Experience
• Restaurant Management
• Food Handling
• Banquet Experience
• Management
• Microsoft Office
• Inventory Control
• Serving Experience
• Food Safety
• Restaurant Experience
• Upselling
• Microsoft Word
• Kitchen Management Experience
• Retail Sales
• POS (10+ years)
• Project management (8 years)
• Data entry
• English
• Cash handling
• Hospitality
Certifications and Licenses
Food Handler Certification
Liquor License
October 2017 to December 2021
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