Customer Service Representative

CHARMAINE COCHRAN

**** *. ***** **. *******, Arizona 85035

(623) 518 - 5181

*************@*****.***

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. WORK EXPERIENCE

Parts Driver

11/2021 to Present

Advance Auto Parts

802 S. 51st Ave, Phoenix, Arizona 85043

Pulled specific auto parts from warehouse or store using scanner to provide location and to scan item in and out of warehouse.

Picked up warranty, defective and cores from commercial clients. Logged in deliveries and pickups on computer.

Load and unload parts to vehicle using cart or hand truck if needed. Collected payments from customers and checked parts for accuracy by comparing to invoice description. Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Obtained signatures needed to complete and process paperwork. Commercial Driver

02/2020 to 10/2021

AutoZone

5921 W. McDowell Ave Phoenix, Arizona 85035

Drove delivery vehicle to transport parts to commercial customers, including the loading and unloading of parts, checking invoice and getting signatures.

Picked up returns, cores and parts from nearby stores or outside vendors. Maintained a safe driving and working environment, including PPE (Personal Protective Equipment) Handled and charge transactions per company policy. Chefs Assistant

03/2014 to 06/2017

A&P Fresh

Midland Park, New Jersey

Maintained inventory, reordering and restocking supplies. Cooked and prepared food for display cases and orders. Helped and assisted co-workers.

Electronics Associate

11/2008 to 01/2009

Walmart

Phoenix, Arizona

Provided excellent customer service.

Greeted customers and ascertain what each customer wants or needs. Organizing store shelves and displays.

Price checking items.

Customer Service Representative

09/2005 to 10/2007

Sally’s Beauty Supply

Phoenix, Arizona

Confer with customers by phone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Stocking and putting up displays.

Open and closed registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Deli Cook

07/1997 to 01/2000

Buehler’s Buy-Low

Flora, Illinois

Cooked and prepared food for hot bar.

Customer service.

Recommending, slicing, weighing, packaging, and pricing meats and cheeses. Preparing special orders and party trays.

Following all food safety and sanitation procedures established by the company and other regulatory agencies. SKILLS

Customer Service - 10+ years

Teamwork - 10+ years

Flexibility - 10+ years

Communication Skills - 10+ years

Responsibility - 10+ years

EDUCATION

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