Customer Service Administrative Assistant
Resume:
Gladys Banda
***** * **** **, **** AZ, *****
**********@*****.*** 831-***-****
Objective
A positive Administrative Assistant, skilled at organizing, and creatively handling all task in a timely matter. In search for a company that encourages growth, advancement and above all a well suitable work environment.
Skills & Abilities
●Bilingual
●Able to work under little to no supervision
●Great Customer service
●Responsible
●Reliable
●Self-Motivated
●Collaborative
●Capable of meeting deadlines
●Works well under pressure
●Microsoft Office Proficiency
●Certified in 10-Key
Experience
Job Title: Full time student
Hartnell College – Salinas, CA
August 2018 – December 2021
Filing Procedures and Record Management
Business English
Word Processing
Business Communication
Job Title: invoicing clerk/mail room clerk
select staffing – monterey, CA
Dole Fresh Vegetables
November 2018 – December 2018
Create Invoices
Logged packages & distribute to each department
Update customer files in Main Frame System
Verify that all invoices have necessary criteria in order to release to customer.
Answer email pertaining to miscellaneous needs having to do with the in-network system in reference to customer profile.
Prep old documents for destruction and log and rotate all files to be held for retention
Job Title: transport coordinator,
select staffing – marina, CA
Dole Fresh Vegetables
April 2018 – November 2018
Oversee the delivery of goods
Maintained delivery schedules and tracked trucks to ensure deliveries were met
Updated and provided tracking information to our in sales team and customers
Reviewed and approved freight invoices also investigated unanswered discrepancies
Completed assigned reports as defined
Job Title: Assistant Store Manager,
Prime Time Nutrition – Salinas, CA
December 2009 – February 2018
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional customer service
Completed and mailed bills, contracts, policies, invoices, and checks
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary
Answered customer telephone calls promptly
Completed all point of sale opening and closing procedures, including counting the contents of the cash register after each shift
Conducted store inventories once a month
Order supplies
Education
Hartnell college, Salinas Ca
Associates in Science for Business Office Technology.
Certificate for Bookkeeping
Graduated 2021
References
Daisy Vega
Action Physical Therapy; Office Manager
Martha Quintero
Goodwill; Assistant Manger
Carlos Rivera
Dole; Logistics Manager
Contact this candidate