Office Assistant Customer Service

Stephanie Blanco

***** ****** **, ********, *** Bernardino, CA 922346 909-***-**** *********@*****.***

Objective

●Motivated office assistant with 2 years’ experience seeking to apply for a full-time Office Assistant Position. Experienced in the use of computer programs, employee onboarding, customer service. Quick Learner that thrives under pressure with a great mood to bring to the team.

Education

AS: LIBERAL ARTS- EMPHASIS IN FOREIGN LANGUAGE 2019-PRESENT MT. SAN ANTONIO JUST NEED SOME COLLEGE

●Major: Japanese

Experience

OFFICE ASSISTANT III ARROWHEAD REGIONAL MEDICAL CENTER AUG 2022-PRESENT

●Meet, greet and sign-in vendors; assist with Medi-Cal state audit; assist with the quarterly state audit; new hire paperwork; T&A assistance using Kronos; Enter hospital administrative calls; assistance with the main department line; Dept. Safety Rep; insurance eligibility; ability to navigate through EPIC; general office support tasks

PSE OFFICE ASSISTANT II SAN BERNARDINO COUNTY FIRE DISTRICT SEP 2021-JUNE 2022

●Inventory management, graphic design, policy memorization, customer service, file and office organization, file and binder creation

OFFICE ASSISTANT IV SAN BERNARDINO COUNTY FIRE DISTRICT AUG 2021 – SEP 2021

●recruitment, overview and maintenance of confidential information, management of sectional recruitment, onboarding, policy memorization, meeting preparation, fast-paced work environment

ADMINISTRATIVE ASSISTANT I CRAFTON HILLS COLLEGE DEC 2019-JUNE 2020

●appointment scheduling, Data Entry, maintenance of filing systems, customer service, policy memorization, recruitment, overlooking and maintenance of confidential material and applications

ENGLISH SUBSTITUTE EAGLE CRAM SCHOOL (TAIWAN) AUG 2017-OCT 2018

●Fast-paced work environment, Policy memorization, Skill Evaluation, time management, class management

Skills

COMPUTER SOFTWARE PROGRAMS

●Microsoft Office (PowerPoint, Outlook, Teams, Access, Publisher, etc.), Canva, Adobe, Google Suite

CUSTOMER SERVICE

●Interpersonal communication, time management,

SPANISH

●Read and speak (intermediately), comprehend (fluently)

QUICK LEARNER

●Initiative to learn new procedure, programs, policies, etc., ability to adapt to fast – paces work environment

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