Customer Service Clerical
Resume:
Michelle Taylor
**********@*****.***
Flint, MI.
RELOCATING TO AREA of FLINT, MI. Seasoned title clerk familiar with evaluating paperwork to evaluate accuracy and integrity of information. Conscientious about evaluating details, compiling data and producing justifiable recommendations. Desire to offer 20 years of experience and pursue new professional challenges. Obtain a position with company where I can maximize my management skills, quality assurance, development, and training experience in Customer service management where my experience can be utilized to improve customer satisfaction.
Experience
Tidewater Finance Company
Virginia Beach, VA. 09/2021- Present
Researching any title issues, customer service, all Amin duties Performs standard clerical duties such as creating correspondence, filing, sorting and typing, and delivering information to various departments. Answers and direct phone calls and correspondence, answering routine inquiries. Processing of out of state title paperwork for customer’s purchase. Problem solving for any issues for the customer to complete any problems that may occur.
Family First Home Healthcare
Virginia Beach, VA. 03/2019-Present
Accounts payable, invoicing, tracking of time sheets, customer service. All but not limited to all daily running of the business.
Avis Budget Group Title Clerk/Admin Asst.
Virginia Beach, VA. 08/2017-10/2019
Researching any title issues, customer service. Performs standard clerical duties such as creating correspondence, filing, sorting and typing, and delivering information to various departments. Answers and direct phone calls and correspondence, answering routine inquiries. Processing of out of state title paperwork for customer’s purchase. Problem solving for any issues.
Checkered Flag Motor Company
Virginia Beach, VA. 9/2013- 8/2017
Performs standard clerical duties such as creating correspondence, filing, sorting and typing, and delivering information to various departments. Answers and direct phone calls and correspondence, answering routine inquiries. Processing of out of state title paperwork for customer’s purchase. Problem solving for any issues.
Certifications
Virginia Notary
Education
Strayer University
Applied science: Accounting
Current - Expected graduation date 9/2023
SKILLS
Excel, MicroSoft Windows XP Office/Word
Quickbooks
Collections
Pick, Packing, Shipping, Receiving
Office Supplies and Inventory
Dealer Track
CDK
Jerico
DDI
VITU
Renyolds & Renyolds Software
ADP
Finance Express
Electronic Filing System
Registration Processes
Customer Service
Bank Deposits
Administrative, Clerical Support
Ankota
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