Data Entry Office Assistant
Resume:
CURRIC U LUM VITAE
PERSONAL DETAILS
Surname : Chibulu
First name : Precious Lukundo
D.O.B : 10th December 1994
Sex : Female
Nationality : Zambian
Marital status : Single
Contact address : Precious Chibulu
Highland house Block A 43
Plot No 4755 P.o Box 30205 Independence Avenue
woodlands
Lusaka
Contact number : +260*********/ +260*********
E- mail address: ****************@*****.***
ACADEMIC and PROFESSIONAL QUALIFICATIONS
Year School Qualification
2000-2005 Zipas High School Grade 7 Certificate
2006-2007 Libala High School Grade 9 Certificate
2008-2010 Libala High School Grade 12 Certificate
Evelyn Hone College
2012 Human Resource Management
o Economics
o Communication skills
o Application Packages
o Human Resource Management
o Organisational Behavior
o Principles of Accounting
o Mathematics and Statistics
o Business Law
o Industrial Relations
o Employee Relations
AWARDS
Evelyn Hone College;
Publicity secretary
Projects coordinator
WORK EXPERIENCE
Intercontinental Hotel - Waitress 1st May 2015-Responsibilities
§ Greet and escort customers to their tables
§ Present menu and provide detailed information when asked
§ Prepare tables by setting up linens, silverware and glasses
§ Inform customers about the day’s specials
§ Take accurate food and drinks orders
§ Communicate order details to the Kitchen Staff
§ Serve food and drink orders
§ Deliver checks and collect bill payments
§ Carry dirty plates, glasses and silverware to kitchen for cleaning
§ Follow all relevant health department regulations
§ Provide excellent customer service to guests
Taj Pamodzi Hotel- Tele sales consults 30th January-27th july 2016 Reresponsibilities
§ lead generating
§ selling VIP membership
§ placing and receiving calls
§ ensure the sales team force is positive and geared for the challenge
§ complete understanding about the product and finding out how to marjet the product for different segments
§ find out prospective customers and new targets and penetrate sales in that area. Zoona- Teller 30th july 2016 - 6th November 2017
Responsibities
§ balance currency, coin in cash drawers at end of shifts and calculate daily transactions
§ record all transactions correctly and in compliance with guidelines
§ receive and count cash at the beggining and at the closing of shifts
§ enter customers transactions into electronic systems in order to record transactions
§ ensure correct balancing of accounts at the end of the day
§ making deposits and withdrawals to and from bank
§ opening up accounts (sunga) for clients
Wonder Marvels- HR and Administrative Assistant- 1st Feb 2018- 2nd August 2019 Responsibilities
§ Data entry, making sure speedy recording of precise data
§ maintain perfect file records, ensuring important documents can be accessed quickly
§ recording cash activities on a daily basis (petty cash)
§ checking bank statements and payments
§ assisting in payroll
§ raising account receivables invoices and preparing invoices for payment
§ operating office machinery, that is scanning, photocopying
§ expertly manage phone calls and email queries, ensuring all requirements are met
§ recruitment and selection
§ receiving visitors and handling of mail (front office) Lusenga Mulongoti Advocates-Receptionist - 1st February 2020- 1st February 2022 Responsibilities
§ Maintain the diary of the managing partner and bring to his attention pending appointments and court appearances.
§ Receive and send mail and emails on behalf of the firm.
§ Receive and direct calls as well as send out calls on behalf of advocates of the firm
§ Receive clients and visitors and direct them to the appropriate office.
§ Keep custody of all firm file a and open files for new clients as well as maintain a file indexed register and filling of documents on appropriate files.
§ Receive payments from clients and issue receipts to clients.
§ Raise cheques/payment vouchers as instructed.
§ Make arrangements for the repair of office equipment.
§ Make travel and lodging arrangements for staff of the firm.
§ Maintain office petty cash.
§ Supervise office assistant, cleaner and gardener. STRENGTHS
1. Ability to work effectively under time pressure and for long and extended hours 2. Ability to multi task
3. Diligence and dedication to work
4. A good memory and an eye for details
5. Ability to understand different kind of people
6. A strong passion to ensure customer satisfaction. HOBBIES
Singing, making friends, listening to music, reading, riding bikes, swimming, cooking and baking, travelling, surfing on net etc.
OBJECTIVES
A team player, who is hands-on, can adapt to the situations quickly and can fulfill a variety of roles as and when required. An efficient young lady, who is capable of a high level of sustained physical effort and able to respond to a demanding work load. Who is more than able to create that all important first impression with customers, and has a genuine passion for delivering exceptional service to her customers. To productively contribute and be part of the team in relevant capacity and to contribute to the development of any given organization that may need my services
PERSONAL ATTRIBUTES
Excellent interpersonal and organization skills, Management skills, Self-motivated, Engaging with customers, Hygiene standards, Good Communication skills with excellent time management, Use a variety of computer programs, Cash handling
REFEREEES
Betsy Itsariya
Project Manager
Taj Pamodzi
Hotel
Mr Steven
Mataka Zoona
Agent Lusaka
Mr Amos
Mulenga CEO
Wonder Marvels Ltd
****************@*****.***
Mr Lusenga mulongoti
****************@*****.***
Plot No. 64 independence avenue Prospect hill
Mr Humphrey Bwalya
Intercontinental Hotel Lusaka
Haile Selassie Avenue, P.O. Box 32201, Lusaka, Zambia
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