Service Representative Customer
Resume:
Latrese Kuyateh
Customer service/Sales
Newport News, VA 23608
**************@*****.***
Work Experience
Front desk/ stylist
Salon 10 - Hampton, VA
August 2016 to Present
Eligibility Specialist
Maxim Healthcare Services - Hampton, VA
January 2016 to Present
Process family medical and elderly and disabled case Answering incoming calls
Apple
May 2013 to January 2014
tech
support
At Home Customer Service Representative
West at Home - Newport News, VA
April 2011 to May 2013
Answer incoming call for Dominion Power.
Schedule reconnects, answer
question about bills.
Lead Customer Service Representative
Professional Answering Service - Newport News, VA
January 2008 to May 2009
Answer incoming calls for all types of businesses, schedule appointments for doctors office. multi phone line
Customer Service Representative
West Tele - Hampton, VA
August 2007 to January 2008
service
Answer incoming call for students applying for a student loans. Sales
Wyndham Vacation Resorts - Williamsburg, VA
March 2006 to July 2007
I have worked for Wyndham Vacation Resorts for the last 15 months I work as a sales rep for the company for 8
months where my duties were so sell vacation property to qualify families. I have since moved on to become vacation referral coordinator. Where my duties are to
contact owners and send there friends on vacation
Sales Manager
Trio wireless - Norfolk, VA
November 2005 to March 2006
My duties were to sell and activate sells
phones
Asst. Manager
Bally Total Fitness - Newport News, VA
October 2003 to November 2005
Manager
I was in charge of a total of 25
employees. I ran every department in the gym.
Education
Diploma
Denbigh High School Newport
1992 to 1996
Skills
• Multi-line Phone Systems
• Front Desk
Assessments
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have a strong belief in teamwork, which
enhances my leadership
abilities. I frequently volunteer my
assistance to my overseers. I
maintain a positive attitude. I set goals
and work diligently to
accomplish them.
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