Customer Service Bus Monitor

Jacqueline M. Paz

**** ****** *** *******, *.Y. *4211 914-***-**** ************@*****.***

Objective

I am actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction.

Experience

Line Operator Niagara Chocolate Buffalo, NY

August 2020 – Present

Startup and close machine as necessary

Routine checks and preventative maintenance of equipment

Efficient completion of final assembly and then packaging processes

Product labeling and inspection of final product

Completion of distribution documentation

Move completed boxes of products

Maintaining cleanliness of equipment and work area

Reporting issues when they arise

Quality checks of equipment, process or product in accordance with the quality requirements

Maintaining all relevant documentation for equipment and process.

Bus Monitor Royal Coach Lines Inc. Yonkers, N.Y

October 2002 – August 2020

Assist drivers by ensuring the safety of all students.

They maintain order and on bus. Assured students stay in their seats and report necessary incidents to appropriate channels.

Assisted handicapped machinery to help escort children to and from school. Assisted in and assured responsibility of accompanying children to their assigned destination.

Provided medical help when needed.

Education

Gorton High School Yonkers, N.Y

Skills

Fluent in English and Spanish

Excellent with organizational, multi-tasking skills and problem-solving skills

Proficient computer knowledge

Experience with Microsoft Office

Outstanding Customer Service Skills

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