Switchboard Operator Clerk
Resume:
CURRICULUM VITAE
DAPHNE THERESA MARAIS
Identity Number 730**********
Residential Address 1692 Lindford Road
Hawston
HERMANUS
Western Cape
7202
E-mail Address **************@*****.***
Contact Number 078-***-****
Gender Female
Marital Status Single
Health Good
Criminal Record None
EDUCATION
Further Education and Training
Institution Learn to Earn
Course Basic computer skills
Institution Learn to Earn
Course Point of Sale(Cashier Course)
Secondary Education Matric
Obtained at Dr Johan Jurgens High School
Subjects passed Afrikaans 1st Language
English 2nd Language
Mathematics
Accountancy
Economics
EMPLOYMENT RECORD
Previous Employer Cash Converters
Position Appointed Personal Loans Consultant
Period 2 September 2019 - 29 November 2019
Job Description Doing loan applications on behalf of clients to see whether they qualify for a personal loan against
their salary.
2
Previous Employer Overstrand Municipality
Position Appointed Senior Clerk, Collections
Period 16 March 2016 to 30 May 2016.
Job Description Handing over overdue municipal bills to the attorneys for collecting outstanding amounts.
General journals for transfers.
Previous Employer Checkers Hermanus
Position Appointed Cash office controller/clerk
Position Held Scanning clerk
Period 17 October 2010 – 26 February 2016
Job Description Scanning of products to obtain the correct prices to avoid client complaints.
Checking expiring dates on products to avoid
clients complaining about old merchandise.
Changing prices that changed before the shop
opens.
Previous Employer Pick ‘n Pay Family Store Hermanus Position Held Till Packer
Period 5 September 2008 – 9 October 2010.
Job Description Packing the clients groceries into carrier bags. Checking expiring dates on products to avoid
client complaints about merchandise.
Putting unwanted items back on the shelves.
Doing shopping for customers and delivering it.
Previous Employer Nedbank Limited
Positions Held Branch Team Member, banker sales and services, Relief branch team leader communication, relief
switchboard operator, Banker Teller .
Period 1 September 1999- 5 December 2007
Job Description General Administration duties including: Balancing suspense accounts.
Effecting electronic transfers to other banks on
behalf of clients with certain cut off times.
Resolving client queries within the designated
time standards.
In house training for various systems and
legislative requirements.
Issue tax certificates.
Reporting irregularities to the Fraud Prevention
Unit.
Data capturing.
Relief switchboard operator from time to time.
Management of bulk cash transactions from
treasury to tellers.
3
Previous Employer Nedbank Limited
Position Held Enquiry Clerk
Period 28 February 1998 – 31 August 1999.
Job Description Issuing Tax Certificates
Relief switchboard operator.
Dealing with general customer queries.
Data capturing.
Handing out chequebooks and credit cards.
Previous Employer Adcock Ingram
Position Held Claims clerk
Period September 1997-December 1997
Job Description Assisting Credit controllers with claims with regards to price differences and shortages
1Printing of credit notes for claims
Calculating price differences
Previous Employer Afrox
Position Held Filing clerk
Period August 1997
Duties Filing credit notes and invoices on behalf of Credit controllers
Previous Employer Pharmacross Edenvale
Position Held Administration clerk
Period 12 June 1997 – August 1997
Job Description Answering telephone
Photocopying claims send to Medical Aid
Schemes on behalf of Members
Previous Employer Nedbank Limited
Position Held Enquiry clerk
Period 6 March 1996 – 31 December 1996
Job Description Issuing cheque books and credit cards after positively identifying clients
Doing referrals of cheques being encashed
Previous Employer Master Maths/Simply Maths
Position Held Math Tutor
Period 16 January 1996- 29 February 1996
Job Description Assisting learners with Mathematics Answering telephone
Previous Employer East Rand Meat Mecca
Position Held General Administrator
Period September 1995-16 November 1995
Job Description Cashing up cashiers daily
Answering switchboard
Banking daily
Handling petty cash
4
Previous Employer Gauteng Education Department
Period 16 March 1992 – September 1995
Job Description Dealing with fraud investigations. Communicating salary, bonus and pension
overpayments caused by salary adjustments.
Tax calculations
Debt recovery of ex-employees indebted to the
Department.
Solving teacher’s queries.
Data capturing
Helping with filing in registration from time to
time.
SPECIAL ATTRIBUTES
Team Player
Distinction in Accountancy Gr 12 (SG)
Flair for figures.
Fully bilingual.
Twelve years school attendance record.
Certificate of achievement received from Regional Manager Peoples Bank. CONTACTABLE REFERENCES
Overstrand Municipality
Ms C Swartz
Checkers Hermanus
Mrs Smuts
Nedbank Limited
CURRICULUM VITAE
OF
DAPHNE MARAIS
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