Customer Service Dist

Shaik shaikshavali

Cell no: +917*********

Gmail id:************@*****.***

Professional summary

Self-motivated and determined pharmacy graduate with community pharmacy experience and a passion for customer service seeks a full-time position where I can apply my medication dispensing and medical counselling skills to provide exceptional health services to customers. Skill highlights

• Patient counseling expert

• Strong decision-making ability

• Hospital and retail pharmacy professional

• Extensive medical terminology knowledge

• Exceptional patient care and interaction

• prescriptions Inventory management

• Medication dispensing, point out of sale, medical counseling

Professional experience

HOSPITAL PHARMACIST

March 2018 to 2021 october

Life care hospital,Atmakur,Kurnool dist.(AP)

• Responsibilities:

• Conducted professional prescription medicines counseling (S4) for hypertension, hyperlipidaemia, diabetes, opioids and NSAIDs regarding dosage, frequency and mitigation of side effects

• Communicated with doctors via phone

• Conducted point-of-sale transaction.

Achievements:

Successfully provided medication advice to a diverse range of customers every day

• Achieved Best pharmacist award from Life care hospital

• Achieved Service Hero Award from Life care hospital

• Demonstrated good problem-solving skills in

pharmacotherapeutics and administration

• Successfully assisted in customer medication counselling

• Quickly adapted to the dynamics of a private pharmacy and retail environment.

Education and training

• Bacheolar of pharmacy studied at nataji institute of pharmaceutical science 2016 from Jawaharlal Nehru

technological university Hyderabad.

technical skills

Point of Sale – Advanced

Dispense – Advanced

Microsoft Word – Advanced

Microsoft Excel – Intermediate

Microsoft PowerPoint – Advanced

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