Mary Clayton

Tallahassee, FL *****

adsxzs@r.postjobfree.com

+1-850-***-****

-Experienced administrative professional seeking simulating and challenging customer service work.

- Authorized to work in the US

WORK EXPERIENCE

-Customer Service Representative

Aging With Dignity, Inc

June 2019 to May 2022 (3 years)

-Supported and assisted clients and prospective clients by providing useful information, answering questions, taking orders, and resolving complaints by telephone, email, and live CHAT.

• Used various computer programs (namely, Microsoft CRM, GP, and other Microsoft Office products) to prepare reports and correspondence related to client inquiries.

• Prepared and distributed invoices;

• Ensured collection of past due accounts through correspondence and verbal communication with vendors;

• Used patient and gracious rapport to maintain customer retention and satisfaction with products and services

-Author / Publisher/ Consultant

Post42 Enterprises

Jun 2018 - May 2019 (1 year)

-Headmaster

Masters Preparatory Christian Academy

Jun 1993 - May 2018 (25 years)

-Provided training, instruction, and administrative supervision for teachers and other school staff;

- Taught 6-8 grade English classes as needed;

- Performed all office and HR functions.

Administrator

Metropolitan Cathedral of Truth, Inc

Oct 1988 - May 1993 (5 years)

Provided member services and administrative to Leadership staff

EDUCATION

Florida A & M University

Major- English Education