Data Entry Customer Service
Resume:
Mary Clayton
Tallahassee, FL *****
*************@*****.***
-Experienced administrative professional seeking simulating and challenging customer service work.
- Authorized to work in the US
WORK EXPERIENCE
-Customer Service Representative
Aging With Dignity, Inc
June 2019 to May 2022 (3 years)
-Supported and assisted clients and prospective clients by providing useful information, answering questions, taking orders, and resolving complaints by telephone, email, and live CHAT.
• Used various computer programs (namely, Microsoft CRM, GP, and other Microsoft Office products) to prepare reports and correspondence related to client inquiries.
• Prepared and distributed invoices;
• Ensured collection of past due accounts through correspondence and verbal communication with vendors;
• Used patient and gracious rapport to maintain customer retention and satisfaction with products and services
-Author / Publisher/ Consultant
Post42 Enterprises
Jun 2018 - May 2019 (1 year)
-Headmaster
Masters Preparatory Christian Academy
Jun 1993 - May 2018 (25 years)
-Provided training, instruction, and administrative supervision for teachers and other school staff;
- Taught 6-8 grade English classes as needed;
- Performed all office and HR functions.
Administrator
Metropolitan Cathedral of Truth, Inc
Oct 1988 - May 1993 (5 years)
Provided member services and administrative to Leadership staff
EDUCATION
Florida A & M University
Major- English Education
Contact this candidate