Curriculum Vitae

Personal Information:

-Name : Basem Rashed Al-Arqan

-Date of Birth : 01 Jan. 1968

-Nationality : Jordanian

-Marital Status : Married

-Recent Address : Mafraq - Jordan

-Phone No. : +962-*********

-Current job : Retired Staff Officer

Scientific Qualifications:

-Bachelor Degree in Military and Administrative Sciences, Mu'tah University, the Royal Jordanian Command and Staff College, 2007.

-Bachelor Degree in Computer Science, Mu'tah University.

-Master of Business Administration (MBA), (Impact of Management Information Systems’ effectiveness on Crisis Management of Jordanian Commercial Banks), (Al Al-Bayt University 2017), (with accumulative average 92.5%.

-Military academy degree (Military Science Academy).

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Military Education (Courses):

-All basic and advanced A.D Course (JAF).

-English language Course (Language Institute) (JAF).

-ICDL license (ICDL – UNESCO program).

-Basic and advanced Internet Course (Computer Training Center) (JAF).

-Comprehensive Computer Course (CTC) (JAF).

-Supply and Procurement Management Course, Directorate of Defense Procurement in the Jordanian Armed Forces (JAF)

-Computer Instructor Course (Trained Computer Course) (CTC) (JAF).

-Security and Protection Course (Sky Marshal / Personal / Embassy) – Special Security and Protection Unit (JAF).

-Military Observers Course (Ethiopia and Eritrea Mission).

-Human Resources Management Course (Defense Resources Management Institute) (USA).

-Applied course in training on modern human resource function (HRF), (Naval Postgraduate School, Monterey, California, USA.

-Royal Jordanian Command and Staff College (2007).

Awards and Decorations:

-Long Service Medal.

-The UN Medal as a military observer's member of the UN mission in (Ethiopia and Eritrea).

-United Nations Peace Keeping Medal.

-Training efficiency Medal

-Administrative efficiency Medal

-Technical efficiency Medal

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Professional and Experience:

Logistic, Supply Chain, Admin,HR,IT, IS (Management)

Through my administrative jobs in the military units where I served, such as Administrative programs and military facilities ( military facilities and supply division of the military housing and works directorate and Directorate of Defense Procurement the following administrative expertise and skills have gained :

Ability to deal and inter-face with all Stakeholders (internal and external Customers, vendors, Suppliers, Team members…etc).

Excellent coordination, planning and stakeholder management skills.

High safety and security awareness level of area or responsibility and strong communication and ICT skills. .

High cultural awareness level of all stakeholders.

Managing visits, meeting, and housing for internal and external visitors.

Dealing with leases issues and followed up in term of preparing new contracts, contract renewals and finish.

Supervising the distributions, receipt and delivery the housing (Accommodations) among staff and visitors and as well as maturity.

Excellent Leadership and interpersonal skills, Decision Making.

I have Capacity to provide basic to the staff and team members, and to supervise administrative staff and divide responsibilities to ensure performance.

I have Strong Experiences in Management Jobs(leadership skills), experience as an office administrator, (Managerial Level) to Manage agendas/travel, transportation,and other arrangements/appointments,, phone calls and correspondence (e-mail, letters, packages …etc. .

Experience of working with and managing teams of people with varying experience of training planning and management

Ability to manage and administer multinational teams during my previous services with JAF, UN, NATO.

Events management experience through a planned,scheduled And coordinated time matrix and according to specific time program

I have Capacity to provide basic training to the staff and team members, and to supervise administrative staff (Supervise all the admin Sub-Departments) and Supervise repairs system, maintenance technicians and divide responsibilities to ensure performance during my long services in JAF as a military technical staff (having strong experience in military and civilian vehicles management and Fleet management) at Battalion and Brigade level and UN as Logistics and Admin officer (different outside Missions).

I served as an Admin and Supply Officer at the level of a battalion, Logistic and Supply Staff Officer at the brigade level and served as a logo and supply officer during a UN mission (Ethiopia and Eritrea Mission), having a strong knowledge and experiences in this field and having a military facility management experience, the supply chain management, Inventory Mgt and training, and having Excellent coordination, planning and stakeholder management skills.

I have previous experience working in Horn Africa countries, with UN Mission, my Participation as a military observer(Ethiopia and Eritrea Mission) (2005-2006), and served as a logistic and Procurement officer, and a Deputy Team Leader at more than one of the Missions Sites, and I was the team`s primary responsibility for Operations, Admin and logistics, having a strong knowledge and experiences in this field and military facility management experience, inventory and materials Mgs, supply chain management and training, excellent coordination, planning and stakeholder management skills, high safety and Security awareness level of area of operation, responsibility (AOR), and strong communication and ICT skills . .

I attended Several preparation Courses before my Mission in the African region (especially Ethiopia and Eritrea, Sudan,etc), and I got to know their traditions,habits and cultures,and i got a good experiences in negotiating and dealing with them

I have to know little about the dominant language in Ethiopia and Eritrea, some previous experience in humanitarian issues there, ability to deal and inter-face with all Stakeholders especially NGO and other partners at all levels in my mission.

I got a strong experience through practical training on Contingency plans and evacuation to countries neighboring Eritrea, particularly Sudan and Djibouti.

Operational knowledge of Airport Environment Service (Duty Free and other facilities), Queen Alia International Airport

HR Functions experiences, HR Officer in JAF for long time, Human Resources Management Course (Defense Resources Management Institute) (USA).

good Statistics, data analysis knowledge, strong analytical and reporting skills(data collection and analysis methods )

Communication, liaison and reporting skills (different Command and Admin position in JAF, UN and NATO).

I have a Strong Experiences with office management procedures and Familiarity of basic financial and accounting principles

I have good experiences in the Shipping and Clearance Division in the Directorate of Defense Procurement in the Jordanian Armed Forces (JAF), as a deputy to the chief of the division (Procurement experiences).

Safety and Security Ops Management.

Crises Management, Coordination

Strong experiences in all stages (phases) of Crisis Management, different environments:

Signal detection phase

Prevention and Preparation phase

Containment phase

Crisis Recovery phase

Learning and Evaluation phase

Military environment: (Crisis Management center, Jordanian Armed Forces (JAF), having extensive experience in Crisis Management procedures and phases and through practical Crisis Exercise and training for more than three year.

Commercial Banks : my Academic Thesis, Master Degree). "Impact of Management Information Systems’ effectiveness on Crisis Management of Jordanian Commercial Banks " (Banks environment) A practical and applied thesis on Jordanian commercial banks for more than two year.

-Linking these phases to the variables of Information Security, Physical Security and other types of security related to modern Management Information Systems (MIS) and modern security devices (equipment).

I have strong Experiences in security management plans, SOPs, Contingency Plans, Crisis Management plans, safety and Security Management Jobs, create and implement security plans, during my long military service with (JAF, UN, NATO).

I have a strong Skill, training and experience dealing and coordinating with government, Local Authorities including Police, Civil Defense, Municipalities in security and emergency conditions (training,evacuation….etc. ) during my long military service with (JAF, UN, NATO).

I have a strong experience through practical training on Contingency plans and Emergency evacuation(medical,emergency, ….etc.) to countries neighboring Eritrea,particularly Sudan and Djibouti(Ethiopia and Eritrea Mission,UN).

Plan crisis drills, organize crisis-training sessions (to be delivered by others), maintain crisis equipment, and support crisis awareness amongst colleagues and subordinate in different mission. (JAF, UN, NATO).

Technical, Personnel and Physical and Site Security Experiences)

Planning and Academic Side

Through my previous service and experiences, with regard to planning issues with the Jordanian armed forces and previous participations with the United Nations and NATO, in possessing expertise in dealing with these planning issues of various military units in any organization. In addition, to make the necessary planning for these units and the integration of all these plans in a single integrated and coherent plan and within the budgets allocated and linked to the strategy presented, in terms of cost estimation and performance indicators, which reflected positively on the organization and achieve its goals and objectives.

From the academic side, I am qualified in all issues and stages of the various planning in the materials and courses of the Master of Business Administration in terms of various strategic management materials and knowledge of all the principles of the management of money (financial Management) and business and accounting principles and various administrative issues,which help in the future planning.

Where I got an excellent academic level, first on specialization with accumulative average 92.5 %.

Teaching skills and experiences in Business Administration and MIS my specialty, (Principles of business management and organization.

student affairs Management(Al Al-Bayt University)

good Statistics, data analysis knowledge, strong analytical and reporting skills(data collection and analysis methods )

I have a strong Administrative and educational experiences as a military science lecturer (Director) Head of Military Science Department(supervisor) (Al Al-Bayt University), Military program, student affairs Management, working with students,raising awareness and coordinating their activities, liaison Officer with faculty, and staff in a diverse environment(Al Al-Bayt University, Institutes of the Jordanian Armed Forces).

Computer Instructor Officer for a long time in (JAF), Computer Instructor Course (Trained Computer Course) (CTC)

Military Science Lecturer (Al Al-Bayt University).

Miscellaneous:

o Experience with dealing with data analysis, data management

o skills and ability to meet strict deadlines

o Strong computer literacy with Microsoft Office (especially Excel)

o monitoring and evaluation, database development and management

o Substantial experience in developing of training management

o Experience of working with teams of people with varying experience of training planning and management

o Proven excellence in communication and liaison skills

O Advanced knowledge of communications technology, including VHF, HF radio systems, and satellite communications.

o Excellent oral and written reporting skills in Arabic and English.

o Initiative and creative thinking, patience, sensitivity and tact

o Ability to work under pressure and in response to changing needs

o Excellent leadership and interpersonal skills

o Analytical and proactive

o Good negotiation skills

Command and Staff Position (Inside/Overseas):

Platoon Leader.

Company Commander.

Intelligence Officer (Brigade)

Operation Officer (Battalion)

Battalion Commander.

Operation Staff Officer (Brigade) (S3).

Logistic and HR Staff Officer (Brigade) (S4).

Director of Staff Brigade.

Head of military facilities and supply division of the military housing and works directorate

Military Science Lecturer (Al Al-Bayt University).

Logistic, Admin Officer (Ethiopia and Eritrea Mission).

Deputy Team Leader (Ethiopia and Eritrea Mission).

Deputy to the chief of Shipping and Clearance Division (the Directorate of Defense Procurement in the Jordanian Armed Forces (JAF).

Languages:

-Arabic (Mother Tongue)

-English (Fluent) (Reading, Writing, Conversation).

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