Dwight T. Linville
Winston Salem, NC 27106
**************@*****.***
SKILLS (CAPABILITIES PROFILE)
Forklift Operation Certified
OSHA Safety Compliance
CAREER OBJECTIVES: To acquire an ambitious position with professional growth
EDUCATION: EAST CAROLINA UNIVERSITY, Greenville, North Carolina
Studies: English
WORK EXPERIENCE:
03/13 - Present Hanes GEO
Machine Operator/Forklift Driver
Operate Machinery fabrication silt fences. Keep tract of quota and use of
Product. Operate forklift: Locate and store items. Manage spacing.
A Forklift Operator, or Material Handler, is a certified warehouse or manufacturing associate responsible for controlling heavy machinery to move materials around a work site. Their duties include preparing merchandise and securing it for safe, easy transport, using radio communications to determine priorities and performing regular machine maintenance on forklifts and other tools.
Machine Operators complete a variety of maintenance, development and operations tasks that promote the efficient production of a manufacturing plant, construction site or other professional setting. Their duties and responsibilities often include:
●Monitoring and maintaining warehouse equipment and machinery
●Setting up manufacturing equipment
●Overseeing training of new or Junior Machine Operators
●Using machine equipment to complete tasks
●Performing routine inspections of manufacturing equipment
●Evaluating the efficiency of each unit regularly, identifying improvements as needed
07/12 – 02/13 UHAUL
Customer Service Rep
Prepare rental contracts. Determine eligibility. Maintain store. Sell equipment
Check in Trucks. Keep logs. Rent Storage.
01/12 – 07/12 APAC
Customer Service Rep
Customer Service. Helped Clients install and operate tax software. Answered
All incoming questions about software and tax questions. Kept a log. Complied
With all regulations required by the company
●Listening to customers’ concerns and handling complaints and returns
●Giving detailed explanations of services or products
●Working with a sales team to create better methods to address customer complaints
●Reviewing customer accounts and transactions while resolving issues
●Communicating with customers in-person, through email or chat, over the phone or on social media
●Receiving orders, calculating charges and processing payments
●Monitoring customer satisfaction levels
●Referring customers to superiors when necessary
03/11 – 11/11 SOLSTAS LAB PARTNERS
Phlebotomist Tech
Obtained blood samples through Venipuncture.
Was responsible for processing all specimens and following
State regulations.
●Using technical equipment to safely draw blood from patients
●Explaining the process of drawing blood clearly to a patient
●Reassuring and calming patients who might be nervous or scared of the procedure
●Applying dressings to the wound created by drawing blood
●Registering the blood and storing it in the correct environment
●Sending blood samples to testing laboratories
●Keeping track of blood samples and results that are returned after testing
●Updating patient records
●Maintaining an organised and clean work area based on health and safety regulations and the guidelines of the medical institution
●Answering patient questions regarding collection techniques and offering additional resources on the collection process, if the patient requests them
10/09 – 01/11 THE AMERCAN REDCROSS
Phlebotomist Tech III
Comply with Federal, State and local regulations as well as American Red Cross
Policies, Procedures and regulations. Performed Whole blood collections
Procedures. Performed Donor Health History Screening.
●Using technical equipment to safely draw blood from patients
●Explaining the process of drawing blood clearly to a patient
●Reassuring and calming patients who might be nervous or scared of the procedure
●Applying dressings to the wound created by drawing blood
●Registering the blood and storing it in the correct environment
●Sending blood samples to testing laboratories
●Keeping track of blood samples and results that are returned after testing
●Updating patient records
●Maintaining an organised and clean work area based on health and safety regulations and the guidelines of the medical institution
●Answering patient questions regarding collection techniques and offering additional resources on the collection process, if the patient requests them
06/05 – 06/09 MILLENIUM STAFFING AND CONSULTING
CRS/Data Entry/Accountant Manager
Determined Client eligibility. Handled customer questions complaints, billing
Inquiries. Communicate with customers using web-based tools. Data Entry
MAC efficient.