Mikaila A. Syman

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Silverdale WA, *****

830-***-****

adsxpw@r.postjobfree.com

PERSONAL STATEMENT

Qualified direct service professional with 3+ years of medical and administrative experience both within the office and direct patient care. Experienced with leading and working around all age groups; technically proficient within communication and delegation of work given to me and others. Proficient in basic medical practice/administration and medication distribution. Strive to continue my education in and outside the workplace and continue to develop my individual skills where I can. I settle for no less than excellence guided upon by employers and the tasks given to me to execute objectives on time and with value.

CERTIFICATIONS/SKILLS

●Basic life support -2021

●Cardiopulmonary resuscitation -2021

●Residential service training -2022

●DDS medication

Nursing assistant registration -2021

●WA State Food Handlers -2021

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●Patient and/or service confidentiality

●Financial managements

●Administrative duties

●Proficient in technology

●Leadership experience

EXPERIENCE

Communitas Inc, Bremerton, WA - Team Lead/Direct Service Professional

November 2021 - September 2022

●Was tasked with helping care for the developmentally disabled.

●Team leader at the designated client(s) house, responsible for the coordination of pre-described care for each client by the individual staff members under my lead. Includes:

Finances (staff and clients)

Scheduling (staff and clients to include medical care)

Training

Qualification advisor

Hiring processes within the corporation

Medication delegation and advisory

Community inclusion

●Worked with DDA and DSHS to ensure quality assurance within state guidelines.

●Worked with job coaches to include clients within the community.

Design 2 Consign, Waterford CT - Retail Associate

June 2021 - November 2021

●Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

●Operating cash registers, managing financial transactions, and balancing drawers.

●Maintaining an orderly appearance throughout the sales floor.

●Processing Orders, Pricing Clothing, Purses, Shoes etc.

Keystone Human Services, Waterford CT - Direct Service Professional

April 2020 - June 2021

●Was tasked with helping care for the developmentally disabled.

●Similar tasks to those listed in Alternatives Inc. was medication delegated and issued pharmaceuticals to my residents under my direct care.

●Day program coordinator for one client.

●Four clients.

The Shack Restaurants, Groton CT - Hostess/Busser/Waitress

December 2019 - November 2021

●Was tasked with seating and serving guests, bussing tables, and helping the wait staff as needed.

Alternatives Inc, Waterbury CT - Direct Service Professional

April 2019 - November 2019

●Was tasked with helping care for the developmentally disabled as well as patient advocacy.

●Would assist clients in residential care such as hygiene, food handling, outdoor and leisure activities to ensure they met their needs in the most comfortable way on a day to day basis.

●Six clients.

United States Army, Connecticut National Guard, 25U; Danbury Ct. -Signal Support Systems Specialist

July 2018 - January 2019

Kidz Child Care And Learning Center, Watertown CT. - Teacher

August 2016 - April 2019

●Was tasked with teaching and assisting toddlers (aged 18 months to 3 years) in learning basic life skills, such as potty training, verbal and written communications, and arithmetics.

●Creating course curriculums with education consultants for children and adhering to state guidelines for children under my care.

EDUCATION

Watertown High School, Watertown CT. - Diploma

August 2014 - June 2018

●Attended Watertown High School until spring of 2018, and obtained a high school diploma.

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