Customer Service Office Manager

Celeste M. Garcia

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OBJECTIVE: To work for an organization that gives me ample opportunities to apply my skills, to grow and to contribute in the most effective manner by being a key and an effective team player.

Experience

Appleone Employment Agency, Glendale, CA- Collections Coordinator

March 2006- Present * Acts as a liason between clients and internal field managers/employees via oral and written

* Provide employee and corporate customer service thru billing, collections and payroll

* Maintains employee records such as time cards, billing disputes and complaints

* Makes daily customer service phone calls and emails to clients to collect on delinquent accounts to bring all retail accounts current

G.G. General Construction, Los Angeles, CA – Office Manager

October 1999- February 2006

* Managed accounts receivable, accounts payable and cash receipts.

* Maintained weekly payroll, monthly workers compensation reports, weekly bank deposits of cash and checks, balance business accounts and quarterly payroll taxes using Quick books.

* Kept inventory of materials and labor for each job, ordered monthly office supplies, maintained manager calendar and schedule as well as other various clerical functions.

Education

Corinthian Colleges, Rosemead, CA- Medical Insurance Billing- March 2004

Crescenta Valley High School, La Crescenta, CA – H.S. Diploma- June 1994

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