Front Desk Event Coordinator

GLORIA GEORGE

**** * ********** **, ****** Arrow, Ok 74014 · 517-***-****

*********@***.***

My skills/knowledge/competencies along with my strengths shown below within the companies and organizations that I have worked for in the past and/or presently make me a great candidate for any position within the Walmart family, office environment, cleaning, inventory arenas. I am a very passionate and driven person. I enjoy making a difference in the world by helping others.

EXPERIENCE

JUNE 1979 – AUGUST 31, 2019

AUTO MPC CLAIM ASSOCIATE, STATE FARM INSURANCE COMPANIES Process Auto Medical bills.

First contact with policyholder after an accident. Work directly with policyholder (customer), hospitals, medical providers, attorney’s, State of Illinois, Mass., Iowa and various other states licensing bureaus etc. regarding licensing, regulations, laws.

Research to provide accurate billing and payment.

Work with medical ICD-10 coding and Procedure coding. Work individually and/or within a team environment. Research and forward any auto claim to special investigative units. Call center environment.

Handling multiple calls/tasks at one time.

APRIL 2007 – PRESENT

PRESIDENT, NEW LATINO VISIONS, BATTLE CREEK/KALAMAZOO Run monthly board meetings.

Fundraise for non-profit organization.

Homeless advocate (Assist in homing/medical training/self-care) Special event coordinator.

Accounting duties.

Grant writing.

JANUARY 2004 – AUGUST 2004

FRONT DESK ASSOCIATE, FAIRFIELD INN, BATTLE CREEK

Key responsibilities: checking in and checking out customers into the hotel, processing nightly reports. Housekeeping responsibilities and breakfast area associate third shift. EDUCATION

JUNE 1980

MARSHALL HIGH SCHOOL

KELLOGG COMMUNITY COLLEGE

BUSINESS

SKILLS/COMPETENCIES/STRENGTHS

• Quick learner/Learning agility

• Excellent/strong work ethic

• Leadership

• Great communication

• Resourcefulness

• Punctual

• Customer Service/Focus

• Teamwork

• Critical Thinking

• Relationship building

• Adaptability

• Accountability

• Technical/functional expertise: Microsoft

Office, Various other software packages

• Initiative – recognize what needs to be

done and accomplish proactively.

• Proper file documentation/focuses on

workload/procedural changes.

• Quality – take action to improve work

processes.

• Commitment to each-and-every role

• Highly motivated

• High level of professionalism

ACTIVITIES

My passions are all over the board within my employment and community. I give back each-and-every day as many times as I can possibly give.

A few of my awards, certifications are as follows:

-Spirit of State Farm 2005 – Community Services

-Spirit of State Farm 2007 – Community

-New Latino Visions Outstanding Volunteer Award 2008

-Spirit of State Farm 2009 – Community Service Award

-New Latino Visions 2Resnd Annual Cinco De Mayo Volunteer 2008

-Michigan Hispanic Caucus Certificate of Leadership and Achievement for Outstanding Advocate of the Year 2009

-HERO Leadership Award for 2008 & 2009

-Nominated for the Lifetime Achievement Award through COSSA 2010

-Superstar of Volunteerism Award by Insurance Professionals of Southwest Michigan 2011

-Nominated for the Hispanic Advocate of the year 2011

-Nominated for the Star Award through the Kalamazoo Volunteer Center 2012

-Volunteer of the Year Award by The State of Michigan 2014

-Various on The Spot Awards/Achievement Awards by Managers 1997 to Present

-Caregiver for Dementia patient 2011 – 2012.

-Partial caregiver for Liver transplant patient 2014 to present. I am bi-lingual – Spanish.

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