Front Desk Ramp Service
Resume:
Norleen E. Kumangai
adsxkx@r.postjobfree.com
Objective
To Find A Job/Career With A Growing Company That I Can Gain Experience And Grow With.
Experience
Emerald Queen Casino
October 2020-July 2022
●Technician
Troubleshoot machines and responsible for general maintenance and repair, including electronic and mechanical component repairs. Also respond to floor calls on the casino floor.
Horizon Airlines
August 2016- July 2017
●Ramp Service Agent
Responsible for loading and loading baggage on to aircraft, guiding planes to and from gates and performing other services needed on aircraft.
Texas Thrift Store
December 2012-January 2016
● Production Lead
Review,Revised and Completed Employees Schedule and Time. Maintaining A productive production line meeting daily quotas.Assist customers upon donations and purchasing items. Worked with other supervisors to keep the largest thrift store in the state of Texas and successful store.
Thrifty Car Rental April 2011- October 2012
Rental Sales Agent Assisted Customers with opening and closing rental agreements. Assigned vehicles upon reservation. Receive telephone calls and handle customer issues or direct messages to appropriate personnel. Complete rental or parking information for customers, disclose rates and terms of rentals and get signatures through effective sales techniques to utilize service options. Communicate with bus drivers through two way radio to handle customer pickup and delivery Retrieve money collected in shifts and complete deposit slip and keep money in safe. Finish car exchange requests in computer system.
Courtyard By Marriott October 2009- February 2011
Guest Service Agent (Front Desk)
Assist Guest by checking them in and out of hotel. Maintained and stocked lobby market as well as maintain a clean lobby. Worked alongside other hotel employees to assure a great stay. Greet guests as they check in and out and perform necessary services. Assure front desk is manned and maintained at all times. Review arrivals and departures. Liaison with housekeeping for check outs, sleep outs and vacancies. Provide information to guests about hotel services and offers. Respond and take action on guest complaints and problems. Receive and acknowledge reservations and cancellations.
Education
George Washington High School
2003 High School Diploma
References Available Upon Request
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