Front Desk Service Representative

JOYCE HUMMEL

***************@*****.***

**** ********* *****

Mays Landing, NJ 08330

609-***-****

Summary

Dependable and courteous front desk team member with excellent administrative, customer

service and financial management abilities. Trained in hospitality operations and

regulations and demonstrated history of fostering guest satisfaction. Organized and

flexible with 16 years of proven performance in fast-passed, high stress environment.

Experience

Front desk/patient service representative [

March 2003-present Appearance Dermatology, Vineland NJ

Answering phones and making appointments

Scheduling Mohs procedures

Handling cash flow

Verify insurances and referrals

Recalls of all cancer patients

Credentiqling of all providers

Knowledge of EMA,CPS, WISDOW,NAQVINET

Administrator

1976-2001 Youngs’s Skating Center

Scheduling

Floor supervisor

Cashier

Education

Billing and coding certificqtion-2003 Harrison Career Institute

Notary Public Certification-1997 Resort

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