Office Manager Coordinator
Resume:
Rayelle Willson
Naples, FL *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Server
Lilikoi Bar and Grill - Lihue, HI
August 2022 to Present
Greeted guests, took orders, ran food, bussed tables. Served alcohol. Fast paced ocean view restaurant. Worked all shifts breakfast, lunch and dinner.
Server
Hilton - Kapaa, HI
June 2022 to August 2022
Greeted customers
Served food and cocktails at the ocean front tiki bar and restaurant. Served as well as Setting and cleaning up after the weekly fire show and any other events/banquets hotel hosted. Office Manager
Tiara Dental Laboratory - Naples, FL
October 2021 to May 2022
Answer incoming calls, greet patients, scan cases, assist in billing and payments. Daily local deliveries to local dental offices. Disinfect incoming cases. Package and invoice all outgoing cases. Office Coordinator
Bass Lake Dental - New Hope, MN
July 2017 to December 2020
Duties included: Scheduling patients, greeting and dismissal of all patients, answering incoming calls, collecting patient and insurance payments. Consulting with patients after they receive treatment plans to help them with financial arrangements or answer any questions they may have about treatment recommend with the goal for the patient to accept treatment. Contact patient insurance plans to help with collection of co-pays at the time of service, this aids in patient scheduling future appointments if they are given an estimate.
Financial Coordinator
12th. Street Dental - Rochester, MN
February 2011 to June 2017
Duties included: Consulting with patients after they received treatment plans to help them with financial arrangements or answer any questions, they may have about treatment recommended. Greeted and dismissal of patients, scheduled patients, answered incoming calls, worked with all insurance companies. Processed and distributed ingoing and outgoing mail. Processed all incoming payments from patients and insurance companies. Processed payroll. Maintained schedules and appointment calendars for entire office staff.
Office Manager
The Office of Dr. Klampe, MMS, DDS - Rochester, MN May 2000 to February 2011
Duties included: Scheduled patients, greeted and dismissal of all patients, answered incoming calls, managed the office filing system, worked with insurance companies, maintained schedules and appointment calendars for entire office staff, placed orders for office supplies, equipment and services, processed accounts payable and prepared and ran payroll. Office Administrator
Center for Rural Health, University of North Dakota - Grand Forks, ND June 1995 to May 2000
Duties included: Answered calls, research, mass mailings, took minutes, transcribed. Supported management and staff. Assisted when needed with major projects. Prepared and set up conference rooms for meetings. Scheduled travel for staff.
Education
Associate's degree in Health Unit Coordinator
September 1993 to May 1995
Skills
• Exceptional written and oral communication abilities
• Proven leadership and managerial skills
• Goal orientated
• Proficient with Word
• Dentrix
• Accurate
• efficient
• detail-oriented
• Accounts Payable
• Eaglesoft
• Infection Control Training
• English
• Office manager experience
• HIPAA
• Dental Receptionist
• Microsoft Office (10+ years)
• Open Dental (Less than 1 year)
• Office experience
• Insurance verification
• Dental office experience
• OSHA
• QuickBooks
• Phone etiquette
Certifications and Licenses
Minnesota Real Estate License
2005 to 2020
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