Customer Service Bank Teller

Omar Zarzour

Los Angeles, CA ***** Cell: 661-***-****

Email: *************@*****.***

QUALIFICATIONS SUMMARY:

Self-motivated, independent, and resourceful professional.

Experienced in Time Management, Customer Service, and Communications.

Efficient and reliable professional who is able to work in a challenging environment

Excellent interpersonal communication skills

Reliable and creative team player

EMPLOYMENT:

August 2018 to Present Personal Banker, Wells Fargo Bank

Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs

Created innovative financial solutions to meet customer needs and provide competitive edge

Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services

Identified and investigated variances to financial plans and forecasts

Balanced cash drawers and vault accounts on daily basis with zero discrepancies

Built client rapport to ensure consistent satisfaction and loyalty

Improved decision-making by using current data on market conditions and individual financial situations

January 2017 to August 2018 Bank Teller, Wells Fargo Bank

Upheld strict financial controls by keeping funds secure and accurately transferring monies

Promoted products or services to each customer to consistently achieve sales targets

Checked amount details and fraud markers for transaction papers such as checks and money orders

Completed highly accurate, high-volume money counts via both manual and machine-driven approaches

Reconciled cash drawer and resolved discrepancies

Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills

EDUCATION:

Los Angeles Trade Technical College

High School Diploma

Evans Community Adult School

SKILLS:

Financial Services

Proficient in MS Word, PowerPoint, Outlook.

Technical Support

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