Front Desk Customer Service

Elizabeth Acy

Ready to work$$

Paia, HI

************@***********.***

+1-808-***-****

To obtain a position with a great company and further my work skills and abilities. Willing to relocate to: Maui, HI - -

Authorized to work in the US for any employer

Work Experience

Food runner

Mama's Fish House - Paia, HI

January 2016 to December 2017

Memorize all menu items and ingredients, memorize all table and seat numbers, prioritize tickets coming in, deliver food or drinks to correct table and seat number while explaining each item on the menu being delivered, excellent customer service skills, major organization skills. Hostess

Spago Wailea Four Seasons Resort and Spa - Wailea, HI November 2012 to December 2013

Learning all aspects of Restaurant

- Perfecting Customer Service/Phone Skills

- Multi-tasking/Problem Solving

Status: Not current employer

• Answered telephone inquiries

• Scheduled reservations

• Directed guests to their table

• Accommodated and managed large parties

• Took and packed to-go orders

• Managed customer requests

• Helped bus tables

• Monitored training of new employees

Front Desk Receptionist

Hui No'eau Visual Arts Center - Makawao, HI

August 2010 to August 2010

Answering Phones, Filing, Computer work etc.

Talking to tourists about the Hui and giving them info. Ringing up customers purchases

Status: Not current employer

Skills/Abilities/Experiences

Eager to learn new skills, Retail Experience, Cashier Experience, Inventory Experience, Customer Service Experience, Good in Teams and working solo, Type 65+ WPM, Responsible, Reliable, Prompt. Education

King Kekaulike High School - Pukalani, HI

May 2012

University of Hawaii Maui Campus - Kahului, HI

September 2010

Skills

• Host/Hostess

• Inventory Control

• Retail Sales

• Front Desk

• Bartending

• Guest Services

• Busser

• Assistant Manager Experience

• Cash Handling

• Customer service (5 years)

• Multi-line phone systems (2 years)

• Restaurant Experience

• Serving Experience

• Food Preparation

• Food Service

• Kitchen Experience

• Merchandising

• Upselling

• POS

• Food Safety

• Cooking

• Cashiering

• Store Management Experience

• Administrative Experience

• English

• Hospitality

• Typing

• Cleaning Experience

• Food Handling

• Shift Management

• Loss Prevention

• Microsoft Word

• Time Management

• Banquet Experience

• Computer Skills

• Communication skills

• Hotel experience

• Microsoft Office

• Catering

• Microsoft Powerpoint

• Packaging

Languages

• English - Expert

Certifications and Licenses

Food Handler Certification

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