Customer Service Sales Associate

Maileen Cortes

Bronx, NY

Contact: 347-***-****, *******.******@*****.***

“Energetic, Determined, Loyal"

OBJECTIVE: Dynamic Cocktail waitress that brings a proven history of bartending prowess and excellent performance in serving roles. Skilled in craft cocktail knowledge and passionate development on providing patrons with the ultimate craft beer and cocktail. SKILLS:

• Bilingual – Fluent in

Spanish and English

• General office

experience

• Able to multi-task

• Advanced

Knowledge of Wines

• Advanced

Beers/Spirits

Knowledge

• New York Restaurant

experience

• POS Systems

• Point of Sale

• Fast-Paced

Experience

• Advanced

Knowledge of Cash

Registers/ Money

Handling

• Cleanliness

• Self-starter, fast,

efficient, and

organized learner

• Managerial and

supervisory

experience

• Microsoft Office

Experience

• Great verbal/written

communication skills

EDUCATION:

Bronx Adult Learning Center 01/2019 – 06/2019

High school equivalency certificate

Mildred Elley School, New York, NY 05/2012 – 01/2013 Pending Associates of Occupied Studies Degree in Medical Assisting EXPERIENCE:

Made In Puerto Rico The Bronx, NY Mar 2022 - Currently Bartender

• Efficiently assist servers during high volume shifts.

• Adequately prepare cocktails, serve wine, and beer as desired.

• Maintaining high quality of garnishes, juices, and other perishables by preparing/maintain new stock daily.

Plush 101 Lounge The Bronx, NY Mar 2021 - Aug 2022 Bartender

• Served each guest courteously, quickly, and efficiently.

• Enthusiastically Interacted with customers to develop ongoing relationships and loyalty.

• Effectively assist on floor as needed to maintain service standard. Compass Group/ Canteen, New York, NY 04/2018 - 08/2020 Manager

• Oversee employees and overall functions of the environment

• Effectively placed daily orders to maintain location fully stocked and organized

• Successfully completed cash out transactions

• Efficiently conducted overall inventory

• Created weekly staff schedules

Answer Vending /Gourmet to go, New York, NY 07/2013 - 04/2018 Sales Associate

• Customer service

• Restocking

• Maintaining a clean and organized workplace

• Handled monetary transactions of the business

Childcare, Bronx, NY 08/2010 - 05/2013

Babysitter

• Maintain a safe play environment.

• Dress children and change diapers.

• Observe and monitor children's play activities.

• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.

• Sanitize toys and play equipment.

• Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.

• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.

• Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.

• Assist in preparing food and serving meals and refreshments to children.

• Instruct children in health and personal habits, such as eating, resting, and toilet habit LMC Lube Carwash, Bronx NY 07/2009 - 02/2010

Cashier

• Provide customer service

• Able to handle machinery such as a cash register

• Help and\serve customer at their best interest and desire

• Stock/Maintain a clean work environment

Yankee Stadium, Bronx NY 07/2005 - 09/2009

Cashier

• Provide customer service

• Ability to handle large money transactions

• Organize merchandise

• Maintain a clean workplace at all time

Key Food, New York NY 04/2005 - 07/2005

Cashier

• Provide customer service as well as assistance's

• Stock (Repack merchandise and maintain an organize workplace) Reference upon request.

Contact this candidate