Sales Associate Customer Service
Resume:
Julymar Montanez Santana
******************@*****.***
Haines City, FL, 33844
SKILLS
Spanish (proficient)
Accuracy and attention to detail
Organization and prioritization
Adaptability and flexibility
Time Management
Teamwork
Empathy
Problem Solving
Positive Attitude
Responsible
Honest
Customer Service
Multitasking
Fast Learner
Excellent Communication Skills
EXPERIENCE
07/2019-07/2019 Pizza Maker, Mama Romano’s, Kissimmee, FL
Costumer Service
Pizza Making
Cleaning
assisting in operating kitchen equipment, cooking other menu items in pizza shops, maintaining cleanliness in kitchen, preparing pizza and other appetizer items as per the given instructions, ensuring kitchen protocols are maintained, presenting, or packaging the food, and teaching other staff how to make pizzas.
12/2019-12/2019 Crew Member, McDonald’s, Kissimmee, FL
Drive Thru Experience
Customer Service
work in the kitchen preparing food and at the front counter helping customers through the ordering process. job duties include operating a cash register, running the drive-thru, cooking items, cleaning the restaurant, and completing other assigned tasks
12/2020-04/2021 Sales Associate, Little Piper Boutique, Kissimmee, FL
Store Experience
Customer Service
Gained Cash Handling Experience
Sales associate bringing diverse experience in retail sales and customer service. Talented sales associate with successful career of closing sales, increasing customer satisfaction.
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
06/2020-04/2022 Customer Service Representative, 24-7 Intouch/ New Balance, FL
Call center experience
Assist 100+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retention
Maintain strong company product and service knowledge to better assist customers with concerns, questions, and general education.
Give customers information about products and services
Take orders and process returns
05/2021-05/2022 Inventory Associate, Carvana, Haines City, FL
Dealing with cars
Giving the customer their car
As an inventory associate, I was responsible for locating, moving, and staging vehicles as well as verifying inventory, and shuttling cars through the facility and to off-site locations.
Organizing vehicles on lot by staging area criteria.
Consistently meet processing and quality standards.
Locating, verifying, and staging vehicles for delivery.
Visually inspect vehicles and create accurate condition reports.
08/2022- Present HR Receptionist, Jr. Davis Construction, Kissimmee, FL
Answering the phone
Dealing with orientation for new employees
Helping my coworkers with anything they need
Dealing with people calling out to be absent from work
EDUCATION
High School Graduated 05/2019- From Osceola High School
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