Service Coordinator Patient Services

**** ********* **** # ***, ********** Ca. ***** 559-***-**** ****************@*****.***

Billy R Harrison II

Objective

Seeking a challenging position with a progressive mental health/behavioral health organization where I can utilize my experience and strong leadership skills to work individually and in a team environment, will offer opportunities for growth and development.

Certification/Training/Qualifications

HEALTHCARE PROVIDER/BLS CPR CERTIFIED

RCCS CRISIS PREVENTION CERTIFIED

PRO-ACT CERTIFIED

NON-VIOLENT CRISIS INTERVENTION/CPI CERTIFIED

SUBSTANCE ABUSE TRAINING

PROFICIENT COMPUTER SKILLS

FAMILIAR WITH ELECTRONIC P.H.I.

MEETS MEDI-CAL DOCUMENTATION STANDARDS

ESTABLISHED NPI NUMBER

TYPE 65 WPM AND 10-KEY BY TOUCH

Experience

01/2022-Present Telecare (SOAR) Sacramento, CA

Personal Service Coordinator II for Out-Patient Mental Health Recovery Program

Provide direct client community support and case management services to dual diagnosis clients while using Psychiatric Rehabilitation concepts and the Recovery-Centered Clinical System.

Provide education and support to clients and their families resulting in clients increased feelings of independence. Teach independent living skills that assist with clients ability to remain living in the community. Helps clients achieve greater independence and autonomy

Ensure that documentation meets the standards that comply with Medi-Cal guidelines.

Collaborate with other services and agencies including, but not limited to, the Conservator's Office, Public Defender's Office, Child Protective Services, Probation Department, California Department of Corrections and Rehabilitation, and County Mental Health Services.

Provide 24 hour on-call crisis intervention to clients and families to reduce psychiatric hospitalizations.

Partner with clients to create Recovery Plan goals and ensure all services in the Recovery Plan are provided

Works effectively as part of a multidisciplinary team

Facilitate groups according to the needs and interests of the clients

On a rotating basis perform officer of the day functions for both wellness, duty and Stand by Duty tasks

Collect required data and complete required documentation

Maintains awareness of community resources and assists clients in appropriate use of community resources

Assists clients with all needs, including Activities of Daily Living

Assists clients in scheduling and providing transportation to essential appointments and community resources

Assists and advocates for clients in obtaining appropriate benefits; provide representative payee services

Safeguards confidentiality and strictly adheres to HIPPA guidelines and policies

Must evade clients in the event of assaultive behavior and pass assault crisis/crisis prevention training

11/2013-7/2021 Turning Point (Yolo ACT) Davis, CA

Personal Service Coordinator III / ADMH Specialist

Assist Clients in meeting their expressed goals while living in the community.

Provide case management, rehabilitation services, crisis intervention, substance abuse services, employment and housing assistance and advocacy to clients

Provide counseling that is both helpful to the clients and consistent with the philosophy of the program

Coordinate care across the broader healthcare system to ensure high quality care for clients with complex needs.

7/2013-11/2013 Telecare (Jeremy House) Stockton, CA

Residential Counselor – In Patient Services

Perform a variety of duties such as assisting clients with activities of daily living, as needed, provides direct client support and case management services to all residents using Psychiatric Rehabilitation and Recovery principles.

Provides education and support to residents and their families.

Collaborates with other services and agencies such as the Conservator's Office, Public Defender's Office, Probation Department and County Mental Health Services.

11/2008-06/2012 Telecare Yolo STRIDES West Sacramento, CA

Personal Service Coordinator II for Out-Patient Mental Health Recovery Program

Provide direct client community support and case management services to dual diagnosis clients while using Psychiatric Rehabilitation concepts and the Recovery-Centered Clinical System.

Provide education and support to clients and their families resulting in clients increased feelings of independence. Taught independent living skills that assist with the individual’s ability to remain living in the community.

Ensure that documentation meets the standards that comply with Medi-Cal guidelines.

Collaborate with other services and agencies including, but not limited to, the Conservator's Office, Public Defender's Office, Child Protective Services, Probation Department, California Department of Corrections and Rehabilitation, and County Mental Health Services.

Provide crisis intervention on a 24 hour on-call basis to individuals and their families in order to reduce psychiatric hospitalizations.

Education

Associate of Arts in Psychology, in progress

American River College, Sacramento, CA

Diploma, 1999

Woodland High School, Woodland, CA

References and Performance Evaluations are available upon request.

Contact this candidate