Data Entry Customer Support

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" FELICIA DUNN

Oxford, MS 38655

662-***-**** - ********@*****.***

PROFESSIONAL SUMMARY

Hardworking cashier/ grocery clerk skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with5 years of industry experience. Demonstrated success in contributing to team objectives.

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. SKILLS

Upbeat and Positive

Personality

Work Documentation

Understanding Customer

Needs

Courteous with Strong

Service Mindset

Order and Refund Processing

Building Customer Trust and

Loyalty

Data Entry and Maintenance

Responding to Difficult

Customers

Pricing and Signage Updating

Customer Support

Calm and Professional Under

Pressure

WORK HISTORY

10/2011 to 08/2012 Merchandiser

Goodwill – Oxford, MS

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Inspected merchandise for quality and arranged proper display location on floor.

Monitored inventory levels and kept adequate stock in product displays on sales floor.

Updated pricing and signage to complete product displays and educate customers.

10/2004 to 05/2012 Cashier

Home Depot – Oxford, MS

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.

Restocked and organized merchandise in front lanes. EDUCATION

05/2001 Diploma: General Studies

Oxford High School - Oxford, MS

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