Bridget V. Johnson
Greenville, SC 29605
*************@*****.***
Objective:
A dependable customer services professional with proven aptitude in data entry, analysis, management reporting, document management, policies and procedures, client/vendor relations, compliance and regulations, project coordination, and implementations. Leverages strong organizational and analytical skills to ensure seamless operations and maximize efficiencies. A result- driven and resourceful top performer who enables a company to go above and beyond to provide exceptional customer support while meeting client needs and achieving business objectives. Profile and Qualifications:
• Served 10 years in the United States Army
• Served 6 months in the Gulf War
• Detail oriented and able to multi-task
• Able to balance completion of priorities and tight deadlines
• Known for quality, timely completion of projects
• Quick learner
• Knowledge of production/assembly machinery
Employment:
Ingles Mauldin June 2022-Present
Cashier
• Point of Sales
• Cash handling
• Inventory Management
• Retail
Home Depot Greenville, SC June 2014- January 2016
Cashier –
• Process checkout/and return transactions. July 2017-March 2022
• Proactively seeking product/project knowledges
• Exceed quantitative Metrix on customer satisfaction, customer retention, and inquiry volume
• Identifying sales/Marketing opportunities
• Actively listening to display courteous and empathy, while building customer relationship Nutra Greenville, SC August 2007 – January 2016
Machine Operator – Coater
• Follow SOP’s, clean all coating equipment and rooms
• Retrieve next scheduled product from operation specialist
• Gather all necessary paperwork to manufacture the next scheduled lot
• Prepare solutions for use in the coating process
• Read and set computer to run specific code numbers according to Manufacturing Instructor
• Apply coating solution to tablet cores included, load and unload tablet cores in the coating process.
• Follow the batch record instructions to apply the coating solution
• Document all processing steps in the batch record
• Monitor and chart coating process per SOP
• Make adjustments as necessary to keep all parameters in specification
• Reconcile the final bulk product
• Develop and implement training programs to ensure all employees in each area of responsibility are effective, efficient and safe at their assigned functions. Milliken Williamston, SC 10/2005 – 8/2007
Laser Printer Operator/Knitter
• Make sure operators have tubes of the right names and color.
• Ensure the yarn is the right quality and texture before going to other companies before production. Spherion (Temp Service) Anderson, SC 09/2004 – 10/2005 Quality Inspector
• Assembled and inspected BMW fuel tanks for any imperfections before they went to final production
• Trimmed excess plastic from the BMW bumpers.
Bosch Anderson, SC 09/1995 – 01/2004
Machine Operator/ Production Clerk/ Inspector
• Set up and operated assembly machines according to specifications, tooling instructions, and standard charts
• Applied knowledge of machining methods and read blueprints and job orders for product specifications
• Moved controls to position machine and work piece in relation to each other
• Set up fixture or feeding device to start machine
• Observed operation of machine and verified conformance of machine work piece to specifications using measuring instruments.
• Compiled records and reports on various aspects of production
• Prepared and distributed work tickets, formula cards and other production guides
• Scheduled and expedited flow of work and materials for production for repair
• Coordinated scheduling, monitored in production using electronic equipment, and observed production operations to log products produced, materials used, processes completed, and machine and instrument readings.
• Verified dimensions and weights of articles following specifications and blueprints
• Verified strength, durability, and permeability of materials and products, using tensile, strength, compression inflation, and water tests. Sorted, counted and marked articles according to size, grade, or color
• Recorded inspection and testing data.
BASF
Creeler Anderson, SC 05/1991-04/1995
• Placed yarn packages on spindle of creel according to supervisor's instructions, color-coded spools or number on yarn packages
• Thread yarn through eyelet plate or tied yarn ends to ends of yarn from preceding package to maintain continuous yarn supply
• Cut yarn ends from knots, using scissors, and discarded yarn ends in waste container to prevent entanglement of yarn while moving through creel
• Removed old yarn from machines before changing to different size or type of yarn
• Cleaned and dusted lint form creel
• Repaired yarn breaks in creel and replaced yarn packages or spools when faulty yarn appears United States Army 09/1981-05/1991
Firearm Control Repair
• Repaired weaponry, computers, and optic material within Army tanks. Supply and Administrator Specialist
• Ordered military supplies and stocked warehouse shelves. Maintained inventory once a month. Logged daily activities of warehouse staff.
Military Police
• Guarded POW's in the Gulf War.
Education:
Roxbury Community College 09/1980-06/1981
(Certification in Basic Electronics)
Organizations: Mount Sinai World Outreach
Sunday School Teacher, Usher, Prayer Warrior, and Pastors Aid Awards: Army Service Ribbon, Good Conduct Medals, Overseas Service Ribbon, and National Defense Service Medals.
References furnished upon request