Account Officer Customer Service

OLAOLUWA, Suliyat Olabisi

Address: Oba Ido, Idi osan, Adetokun, Eruwa Road,Ologuneru, Ibadan.

Tel: +234**********, +234********** Email: *****************@*****.***

CAREER OBJECTIVE: As a creative and resource holder of Bachelor of Science in

Economics, I am ready to join the organization in the realization of its objective through provision of good quality service concomitant to relevant and structured on the job-training.

PROFILE:

Gender: Female

Marital Status: Single

Date of Birth: 17th April, 1990

State of Origin: Ogun

Local Government: Ogun Waterside

Nationality: Nigerian

ADDITIONAL SKILLS: Indefatigable at Goal Pursuit and Hardworking intelligence and Self-Confidence at Functions Leadership Skill and Good Communication Strong Self – Staring Ability

Creative, Initiative and Resourceful

QUALIFICATIONS WITH DATE:

Bachelor of Science (B.Sc.) in Economics

Olabisi Onabanjo University, Ago Iwoye, Ogun State 2013-2017

National Diploma (ND) in Cooperative Economics and Management

Federal Cooperative College, Eleyele, Ibadan. 2010-2012

Senior Secondary School Certificate

Oba-Akinbiyi High School II, Oremeji, Mokola, Ibadan 2005-2008

Junior Secondary School Certificate

Oba-Akinbiyi High School II, Oremeji, Mokola, Ibadan 2002-2005

First School Leaving Certificate

Alaanu International Nur/Pry School, Oke Padre, Ibadan 1995-2002

CERTIFICATION:

National Youth Service Corps (Discharged Certificate) 2018-2019

Environmental Community Development Service (NYSC) 2018-2019

WORK EXPERIENCE:

National Youth Service Corps

Owo Local Government Secretariat, Ondo State.

Treasury Office 2018-2019

RESPONSIBILITIES:

Preparation of vouchers

Ensuring that all the necessary files get to the Treasurer’s table for signature

Contributing to the community development service positively

First City Monument Bank (F.C.M.B)

21/23 Lebanon Street, Dugbe, Ibadan

Direct Sales Agent (DSA) 2016-2018

DUTIES

Job Title

Door Step Banking

Department:

Marketing

Unit:

Mass Market Banking

Sub Unit:

Consumer Banking

REPORTING RESPONSIBILITIES

Report to

Team leader

Supervisors

Account Officer and Branch Manager

Job Objective(s)

Seek and maintain customers via day-to-day call activities, while documenting calls made daily via a call memo. Promote the image and values of the bank under existing environment of stiff competition and a growing emphasis on quality customer service. Creation of quality risk assets and effectively managed balance sheet along target lines.

SPECIFIC ROLES AND RESPONSIBILITIES

FINANCIAL

Maintain a CABAL

Assist Unit Head

Ensure that all incomes are properly captured at transaction point

CUSTOMER

Maintaining good relationship with the customers and ensuring that their satisfaction is guaranteed.

Updating the daily route activity reports

Ensuring that all customers’ sales record cards/booklets are updated during the sales visits

KEY ACHIEVEMENT ON THE JOB

Ensuring new customers were brought to bank with the bank

Opening account with good volume

More than 300 new customers were brought in to have accounts with the bank

Wooing prospective customers to the bank with loan grants facilities

UCH College of Medicine Staff CICS

UCH, Ibadan

Student Industrial Work Experience (SIWES) September to December 2010

RESPONSIBILITIES

Filling of ledger books which contain a record of society transaction which is then used to produce income statement and balance sheet.

Filling members’ cards

Dealing with the cooperative byelaw book.

Attending Annual General Meeting (AGM)

LEARDERSHIP EXPERIENCE:

NYSC Environmental Community Development Service

Owo Local Government Secretariat, Ondo State. 2018-2019

Post Held: CDS General Secretary

RESPONSIBILITIES:

Ensuring meetings were affectively organized and minuted

Maintaining effective records and administration

Communication and corresponding

HOBBIES AND INTEREST:

Business Initiator, meeting new people, public speaking, reading, writing

REFERENCES:

Mr. Ayodeji Faseluka (FCA)

Managing Partner,

Deji Faseluka & Co.

Chartered Accountant,

9th Floor, UBA House,

57, Marina, Lagos

Tel: +234**********

+234**********

Engr. Oyelere Oyeniyi M.

CEO BOBMAT System Nig Ltd

2, Bashorun, Beside Olarem

Filling Station, Ibadan

Tel: +234**********

+234**********

Mrs. Ariori Cynthia

Account Officer II

First City Monument Bank (F.C.M.B)

Agbeni Branch, Ibadan.

Tel: +234**********

Contact this candidate